Judy Schaffer Carr Email & Phone Number

Hollis, New Hampshire, United States

Hollis, NH

Clearwater, FL

• Fortis Software was a boutique software development firm specializing in custom software projects for high-tech clients, from Fortune 50 companies to entrepreneurial startups. Sales: $2MM, Managed 29. Forts Software.
• Scheduled projects, staffing, resource utilization; strategic account management; developing and… Show more Fortis Software was a boutique software development firm specializing in custom software projects for.
• Scheduled projects, staffing, resource utilization; strategic account management; developing and maintaining partner relationships; contractor management; and P&L reporting.
• Established the Business Productivity Practice that did SharePoint installation and customization projects.Senior Project Manager:Responsible for creating and maintaining project plans, ensuring high-quality delivery.
• Scoped new projects, worked with engineering defining requirements and gathering estimates, writing Statements of Work and development quotes, running weekly stakeholder meetings, and executive reporting.
• Managed a $1MM 2-year project to rewrite a CRM tool designed specifically for financial planners.

United States

• Provided, on a consulting basis, a broad range of project management and business analysis services including: Project Management:
• Project discovery, requirements definition, budgeting
• Custom Statements of Work and SoW templates for repeatable solutions, which include functional scopes, assumptions, risks, and project timelines
• Vendor management Business Analysis:
• Develop business process tools and templates
• Requirements definition and analysis

St. Petersburg, FL

• First Advantage Corporation is a leading provider of information services, providing single-source solutions for the screening and risk mitigation needs of corporations and consumers across the nation.Technical Writer.
• Technical liaison between the sales force and technical development team analyzed clients' business… Show more First Advantage Corporation is a leading provider of information services, providing single-source.
• Technical liaison between the sales force and technical development team analyzed clients' business requirements and created appropriate solutions.
• Composed all proposals in response to incoming RFPs for core businesses, including background screening, occupational health screening, and employee assistance program services.Wrote proposals in response to incoming.

Chelmsford, MA

• Aspect, now Alvaria, is the leading provider of e-CRM market applications and solutions. Attained positions of increasing responsibility in an evolving Professional Services organization, contributing to several.
• Supervised cross-functional team consisting of Aspect and customer personnel for a $2MM+ IVR Y2K remediation project at… Show more Aspect, now Alvaria, is the leading provider of e-CRM market applications and.
• Supervised cross-functional team consisting of Aspect and customer personnel for a $2MM+ IVR Y2K remediation project at seven sites for a major cable provider.
• Launched the IVR Practice in the UK, including managing speech recognition pilot projects for major UK insurance company and UK airline that resulted in $1MM+ in new business.
• Wrote and approved all IVR technical & pricing content for Statements of Work totaling $7MM annually.
• Responsible for defining functional specs and budgets; customer management and escalation, status reports and executive updates; project accounting and billing; and project acceptance. Managed projects in North.

Chelmsford, MA

Transitioned to the Aspect Communications IVR Practice.

Lexington, MA

Transparent Language provides language-learning solutions to the Internet, enterprise environments, and individual consumers.Technical Contributor, Project ManagerAs Project Manager, defined key cross-departmental business processes to optimize product development and delivery. These processes reduced time to deliver by 50% and resulted in an order of.

Bedford, MA

• The Human Language Technology Group researches computer systems that understand and/or synthesize spoken and written human languages.In the Natural Language Processing Departmen, I showed continuous professional growth.
• Individual contributor and Project Lead on TexPlan, a prototype textual planner for expert systems. Coordinated the efforts of 5 project… Show more The Human Language Technology Group researches computer systems that.
• Individual contributor and Project Lead on TexPlan, a prototype textual planner for expert systems. Coordinated the efforts of 5 project staff members and project demonstrations to prospective project sponsors.
• Individual contributor to King Kong, a prototype text-to-text natural language interface to expert systems. Results contributed significantly to the fields of natural language understanding and generation, discourse.