1. Spearhead credit risk analysis initiative, leveraging advanced SQL skills to analyze loan data for 10,000+ customers, identifying high-risk accounts and developing a credit risk scoring model in PowerBI.2. Manage cross-functional teams using Jira, overseeing project progress and task allocation, while documenting findings and methodologies in Confluence for audit and compliance purposes.3. Conduct predictive analyses to forecast potential defaults, reducing non-performing… Show more 1. Spearhead credit risk analysis initiative, leveraging advanced SQL skills to analyze loan data for 10,000+ customers, identifying high-risk accounts and developing a credit risk scoring model in PowerBI.2. Manage cross-functional teams using Jira, overseeing project progress and task allocation, while documenting findings and methodologies in Confluence for audit and compliance purposes.3. Conduct predictive analyses to forecast potential defaults, reducing non-performing assets by 20%, and present quarterly risk analysis reports to senior management, influencing risk mitigation strategies.4. Integrate financial reports into Tableau dashboards for real-time credit monitoring, enhancing decision-making capabilities and operational efficiency.5. Manage training sessions for the credit risk team on new analytics tools and techniques, fostering a culture of continuous learning and skill development. Show less

1. Managed projects efficiently through Agile methodologies, utilizing Jira for task management and ensuring timely completion of deliverables.2. Developed and maintained PowerBI dashboards to monitor key customer service metrics, contributing to a 30% reduction in complaint resolution time.3. Conducted comprehensive data analysis on customer feedback and service data for over 100,000 subscribers, informing targeted communication strategies.4. Collaborated… Show more 1. Managed projects efficiently through Agile methodologies, utilizing Jira for task management and ensuring timely completion of deliverables.2. Developed and maintained PowerBI dashboards to monitor key customer service metrics, contributing to a 30% reduction in complaint resolution time.3. Conducted comprehensive data analysis on customer feedback and service data for over 100,000 subscribers, informing targeted communication strategies.4. Collaborated cross-functionally with stakeholders to document process changes and insights in Confluence, facilitating knowledge sharing and alignment across teams. Show less

1. Performed data analysis using SQL and PowerBI to identify opportunities for improving workforce scheduling, skill allocation, and performance management processes.2. Developed and maintained PowerBI dashboards to track project performance, employee productivity, and client satisfaction.3. Coordinated with clients to implement data-driven workforce strategies and provided training and support as needed.4. Collaborated with stakeholders to gather and document business… Show more 1. Performed data analysis using SQL and PowerBI to identify opportunities for improving workforce scheduling, skill allocation, and performance management processes.2. Developed and maintained PowerBI dashboards to track project performance, employee productivity, and client satisfaction.3. Coordinated with clients to implement data-driven workforce strategies and provided training and support as needed.4. Collaborated with stakeholders to gather and document business requirements related to workforce optimization and performance management. Show less