Managing company transformation from paper-based to online benefits management. Developing wordpress-based website and HIPAA-compliant website for enrollment forms.

• Developed technical resources (hands-on tutorial, config files, and scripts) to guide developers wanting to use P4 and ONOS to add a functional SDN stack to SONiC, an open source network operating system.• Enhanced the P4 open source programming language community by launching a new website, P4 Ecosystem (partners, academics, non-profits), community tools, and educational resources.

Designed APIs for Jemstep, a FinTech leader with a platform for banks to offer goal-based investing to clients.• Drove the API roadmap to enable partner developers to create a comprehensive mobile app integrated with the Jemstep platform. Organized designers’ wireframes to illustrate the most engaging and highest impact application features with the goal of increasing investor savings by 20%.• Collaborated with financial analysts to restructure a Goal Projections API for Monte Carlo simulations of financial goals across multiple accounts. Prioritized implementation objectives and backlog for engineering.• Partnered with bank customers and data scientists to extract quantitative funnel metrics for marketing, support, and compliance. Guided engineering performance metrics and SLAs to support 4000 simultaneous queries.• Worked with Invesco leaders to design flexible bank wealth programs and investment models using APIs and microservices to lay the groundwork for future product lines and to simplify custom engineering implementations.

Drove new VMware initiatives R&D Operations & Central Engineering Services: 3rd-party customer developer relations and customer-perceived product quality• Delivered product operation requirements, a financial model, and a program comparative analysis (VMC on AWS, Azure, Google) for a cloud infrastructure to empower VMware ecosystem developers.• Advocated for developers by creating feature priorities for the code.vmware.com developer portal (SDKs, APIs, documentation, blogs) based on customer surveys and interviews at VMworld.• Accelerated bug resolution and boosted product satisfaction by establishing metrics to analyze customer, support, and engineering product quality data. Mapped data into an actionable plan for engineers using dashboards for KPIs in Tableau.• Influenced three BUs to use quality dashboard data to improve processes and measure progress towards objectives throughout the product lifecycle. The resulting data established creditability for VMware as a preferred provider in a $1B market.

Managed front-end software developers. Key member of a global team of Dell EMC and VMware engineers that applied agile methodologies to launch the first product releases. VxRail reached $1B in revenue in 2018.• Created the team strategy to merge the VMware / EMC code bases and UI to deliver an integrated product.• Determined high-impact user features to support vSphere software and Dell hardware.• Developed procedures and wrote white papers for data protection and disaster recovery.

As part of the original team of an emerging technology group, developed the EVO:RAIL hyper-converged infrastructure appliance to combined compute, storage, and network resources on a unified platform.• Partnered with customers to plan for automated deployment of a datacenter-in-a-box including network topology and configuration by using advanced design thinking techniques and advocating to include customer feedback in new UI / UX features. Wrote marketing and user documentation for partners to co-brand.• Supervised a global product launch at VMworld. Led development of the Hands-On Lab and presented training classes to customers at VMworld. • Developed factory procedures for OEM production engineers to build and configure hardware and software.

Improved technical communication throughout the VMware Central Engineering organization. Examples include writing sample integration code for software build automation and a developer wiki for internal tools.

Invented a patient-centered consumer application and related software tools to optimize physical therapy by allowing therapists to easily create individually customized exercises for interactive home use. Built the business case, wrote the B2B2C business plan, and pitched to investors. As product manager, collaborated with customers to validate product design and test prototypes while complying with applicable FDA and HIPAA regulatory rulings for medical devices. As software developer, designed and implemented an initial system from hardware to UI to SaaS:• Created patient-tracking application using Microsoft Kinect SDK and open source APIs.• Developed a SaaS platform for patient administration and exercise data analysis.• Designed algorithms to track patient movement with 3D pictures, aggregate the medical benefit of specific exercises, and measure patient accuracy using computer vision. Patent US9892655B2.• Wrote sensor (accelerometer) application for Android and iOS. Patent Pending.

Employed by or worked as a consultant at a variety of companies including AT&T Bell Labs, Cisco, HP, VMware, Nortel, ESL (TRW), Limelight Networks, and VC-funded startups.• Collaborated with engineers, scientists, and end-users to write developer documentation (wikis, API docs, code samples), market communications (white papers, use cases, websites), product documentation (user manuals, release notes), and technical patents.• Wrote software for embedded systems, distributed systems, and application front-ends.• Taught UNIX, C/C++, UI design, and Oracle/SQL classes.• Delivered technical support services for manufacturing and telecommunications applications.• Led multiple technical initiatives and programs.