Judy Wiley Email and Phone Number

As a dedicated HR professional, I provide extensive support to 17 healthcare clinics and a workforce of more than 500 employees. I oversee all aspects of HR operations, including full-cycle recruitment, benefits management, HRIS maintenance, and employee relations. In particular, I take charge of the end-to-end hiring process for hourly employees. This entails managing job requisitions, conducting recruitment activities, facilitating employment letters, coordinating drug and background checks, conducting thorough onboarding processes, and verifying I-9 forms. Additionally, I play a vital role in managing the company's benefits program by holding annual benefit enrollment information sessions and assisting with the enrollment process. I am also responsible for administering FMLA, STD, LTD, and our tuition assistance program.Key contributions:• Enhanced distribution and financial tracking by formulating/implementing streamlined ordering system.• Optimized satisfaction level by conducting investigations and addressing employee relations issues.• Drove improvements by providing valuable insights and recommendations though exit interview.• Played key role in migrating the HRIS system from Paychex to Ultimate Software and later to Paylocity.

During this tenure,I collaborated with four regional HR managers to offer comprehensive assistance in benefits, HRIS, staffing, and employee relations, ensuring seamless operations across the organization. Here, I compiled and analyzed Oracle reports to identify crucial data points such as headcount, attrition, salary reviews, and organization/job titles. Meticulously tracked the number of engineers, offering indispensable support to the business.Key contributions:• Attained annual cost savings of $40,000 by successfully restructuring deferred overtime program.• Minimized time of performance review cycle by 30% through smooth execution of online performance review process.

• Implemented comprehensive HR shared service support system from ground up for two engineering firms, encompassing total of 125 employees, addressing absence of prior HR systems/procedures.• Acknowledged for enhancing efficiency across both firms by implementing standardized performance management processes.• Contributed to recruitment process by actively engaging with online recruitment platforms, participating in job fairs, and serving as liaison between firm(s) and universities.• Orchestrated employee/manager relations through collaborative coaching and consistent communication, resulting in notable 15% reduction in employee complaints.• Spearheaded bi-annual management planning meetings, driving development of succession and action plans to propel the firm's growth.

• Played pivotal role in supporting Service Operations organization through implementation of effective talent management strategies.• Received recognition for acting as a bridge between support staff and management, resulting in improved quality for executive-level reports and presentations.• Achieved substantial $20,000 reduction in training budget by leading team in creating skill-based training program that closely aligned job requirements with skill development.• Led facilitation of employee attitude survey and collaborated with managers to formulate and champion plan aimed at enhancing morale and fostering better relations between management and employees.