Judy Yu Email and Phone Number

Manager of the Resort Technology product team leading the ideation, feature prioritization, roadmap creation, and funding of digital and physical Guest experience for technology initiatives across the Resorts line of business.Recent resort technology projects:- MagicBand+ enhancements for room access- Capital project development and funding- Resort room access updates and improvements- Online check-in streamlining- Payment option expansion at arcades- Identifying and analyzing cross-segment areas for productivity improvements - RPA automation for housekeeping prioritization- Comprehensive roadmap creation and prioritization with each development team- Emerging technology evaluation and prioritization

Setting enterprise technology strategy to align with key business initiatives.- Create alignment between the enterprise strategic pillars and projects, focusing on tech innovation priorities across business units and emerging technologies.- Manage a cross-functional engineering team to rapidly prototype a priority project in the Web3 and blockchain domain.- Analyze, benchmark and evaluate new application platforms and vendors, facilitate contract negotiation and legal review, creating recommendations for executive stakeholders.- Monitor market trends and conditions, create presentations identifying emerging opportunities, use data and insights to communicate impact to stakeholders.- Partner with segments to identify strategic alliances in establishing new business models that share a common technology platform to reduce cost and duplication.

Senior director of a complex heterogeneous technology environment delivering a highly-integrated, automated, scalable, and mission-critical platform to students in the learning management system. - Accountable for the technology platforms supporting the online professional education and training business, including Salesforce, student-facing LMS, custom applications.- Optimize complex processes and internal workflows to allow in-house staff to focus on high value-add activities such as 1:1 student mentoring and growing the sales channel.- Lead and mentor a team of high-performing professionals, providing coaching and feedback, fostering a culture of collaboration and inclusion. - Create dashboards and reports for each functional group with key metrics to provide real-time insight into opportunities and facilitate decision-making.- Work with UI/UX designers and developers to overhaul the online student experience, improving certification attempt rates by 15% YoY with updated content modules.- Manage multiple technology and business priorities in a fast-paced, 24/7 operational environment.

Designed, implemented, and deployed e-textbook and e-homework solution for University of Michigan undergraduate classes.- Full stack AngularJS, Node.js, MongoDB SaaS application- PII-compliant online payment integration- Thin client single-page application- Integration with CMS (Canvas, Blackboard)- Grading by sections, automated grading, rubric - Individualized commenting functionality.

Accuri Cytometers R&D leader responsible all R&D deliverables in the BD FACSVia clinical flow cytometer program. The product successfully launched in August 2015.- Planned and tracked R&D activities in concept, design input/output, verification, validation, clinical trial and production release phases for the clinical cytometer program.- Planned program budget and resource allocations for Ann Arbor site (non-salary budget of $2 - $3 million/year).- Lead Systems Engineer for integration of subsystems, focusing on top-level system performance requirements.- Led technical issue resolution for clinical program during development. Communicated R&D progress to program leader and drive issue resolution. Held design reviews for design changes and phase entry reviews.- Successfully represented R&D in ISO 13485 audits for three consecutive years.- Performed risk analysis of system and evaluated options to mitigate design risks.- Led software translation project from English to native simplified Chinese interface with 3rd party software group saving company $200,000 over estimated cost.

Member of a spaceflight instrumentation group that designed, built and tested a low-resource gas chromatograph mass spectrometer as part of a NASA-funded project for Martian exploration.- Tested thermal modulator component for GCxGC instrument used to regulate sample introduction from the first into the secondary column.- PhD thesis presented measurement and effect of atmospheric monoterpene nitrate production in the global carbon and nitrogen cycles.- Conducted photochemical chamber experiments simulating field conditions to determine nitration yields from biogenic volatile organic compounds. - Simulated chamber experiments using 0D customized chemical mechanism.- Created lab software to automate the operation of the instrument data collection in LabView.- Deployed instrument package at Purdue University and a remote northern Michigan forest to test instrumentation in the field.- Graduate Teaching Assistant in Extreme Weather and Research Instrumentation classes.