Market Research Full Service Project Manager at Outsized Insights

Managed concurrent projects, upholding top-notch quality and communication standards.- Led client kickoff calls, providing expert consultation on research best practices for online and mobile studies.- Coordinated project logistics, optimizing timing, sampling, data collection, and quality assurance.- Ensured flawless survey setup, including prescreening, quotas, and sample balance, pre-field deployment.- Proactively resolved project issues with cost-effective solutions, maintaining client satisfaction.- Managed third-party partners and vendors to deliver exceptional results.- Collaborated with Operations Management for study updates and issue resolution.- Maintained meticulous project files, ensuring documentation integrity.- Cultivated strong client relationships, reporting regularly for superior customer satisfaction.- Orchestrated complex projects for major and high-growth clients.- Supported sales and finance teams, contributing to account growth and revenue targets.

- Spearheaded the successful delivery and optimization of mobile marketing campaigns.- Strategically onboarded and nurtured relationships with publishers, ensuring exceptional campaign retention rates.- Collaborated closely with advertisers and demand teams to drive exceptional campaign performance.- Conducted rigorous weekly reviews with publishers to monitor and enhance campaign progress.- Resolved tracking issues with precision and efficiency, ensuring seamless campaign execution.- Maintained a vigilant pulse on dynamic digital marketing trends and industry advancements.- Proactively scouted and engaged potential clients and agencies across diverse global markets, specializing in mobile marketing solutions.

Developed, implemented, and maintained effective digital content strategies to increase customer engagement.Managed 90+ websites, including airfares, promotions, and new destinations for KLM and Air France Airlines.Oversaw fare management to ensure competitive pricing and revenue optimization.Cultivated client relationships, fostering trust and long-term partnerships.Led and motivated a high-performing team, ensuring seamless collaboration and goal achievement.Strategically planned rosters to optimize workforce efficiency and productivity.Maintained brand consistency and quality as a content editor.Provided training to empower team members with cutting-edge skills