Juha Immonen Email & Phone Number

Helsinki Metropolitan Area

Building a bridge between physical and digital retail. Owning the 'retailer experience' value stream where data & tech driven product development is used to digitise offline retail stores by offering new demand channels, new digital capabilities, next level customer understanding and future proof profitability. In Connected Retail we currently operate on 13 markets across the Europe and serve 45M active customers (over 20% of the population there).We believe the future of retail is connected.

Helsinki Metropolitan Area

Building a bridge between physical and digital retail. Owning the 'retailer experience' value stream where data & tech driven product development is used to digitise offline retail stores by offering new demand channels, new digital capabilities, next level customer understanding and future proof profitability. In Connected Retail we currently operate on 13 markets across the Europe and serve 45M active customers (over 20% of the population there).We believe the future of retail is connected.

Helsinki Metropolitan Area

Worked in Digital Experience with our consumer-facing experiences of advertising campaigns and curated collections. Led the product development for customer experience of Cyber Week 2020 on our side, with proven impact to our north star KPIs around customer engagement.

Seeing, being part of. Available light, unposed sceneries and feelings. To create a good photograph I believe you need to participate. Get involved. Get your hands dirty. Get close. I prefer available light and always try to deliver the truth about sceneries. People and nature have a lot in common as a subject, they are endless in variations. Everyone expresses their feelings in so many different ways.

Espoo

Leading the transformation of business’ ideas and requirements into the specifications and further on to the new services. Daily operative responsibility of development processes in multi-vendor SOA data integration layer for one of the largest insurance sector corporations in Finland.- Running the daily life in Integration Competence Center (multi-vendor) as a ICC Manager- Process development to increase efficiency in development work across all the related vendors- Business analysing to gather new ideas, new requirements, and convert them into fulfillable needs and specifications- Making it happenActively coaching this for customers at different business sectors as well.

Espoo

Service and project management for several energy sector customers with close to one million electricity or heat use places in total.Role with wide responsibility scope ranging from customer management to project management around business critical processes.Example assignments:- Project lead for Pori Energia, 2014. Migration project to deploy high available service layer, dual BizTalk, dual Frends. Multiple vendors were participating.- Project manager for Customer, 2015-2016. Large project replacing the customer’s CRM, our role within integration layer between business systems.- Project Manager for Customer, 2014-2015. Online services for electricity sales.ICC Coaching (Integration Competence Center) for Customer, 2015-2016

Helsinki

Hosted Workspace services are virtual desktop services offered by Tieto. They are based on desktop & application virtualization on top of cloud computing capabilities and provide a complementary approach to traditional managed PC services.

Presales, sales support and architectural designs of Microsoft Unified Communications solutions for enterprise scale customers. Innovative development to increase added value of customers systems and implement new services. Project management and driving from technical perspective.

Designing & building enterprise messaging, collaboration & unified communications solutions.