As a Master’s student in Information Technology and Management at The University of Texas at Dallas, I bring over seven years of professional experience as a Data Analyst and Customer Relationship Manager. My passion for data science drives me to leverage data analysis, visualization, and reporting to help organizations make informed data-driven decisions. I have extensive expertise in tools such as Python, SQL, R, Power BI and Tableau, along with a strong foundation in data modeling and statistical analysis.I thrive on solving complex problems and delivering actionable insights that improve business processes. Additionally, I bring strong communication and customer service skills, making me adept at collaborating with cross-functional teams. I am always eager to contribute my expertise in data science and analytics to forward-thinking organizations.Feel free to connect with me via email: juhee.m0710@gmail.com.Skills: Data Analysis, SQL, Python, R, Advanced Excel, Power BI, Tableau, Problem-Solving, Communication, Customer Service.
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Data Analyst InternWagner EngineeringDallas, Tx, Us -
Data AnalystAimil Ltd. Oct 2020 - Oct 2023Vadodara, Gujarat, India• Optimized data extraction and integration for ad hoc requests, developed SQL stored procedures, and applied query optimization to generate SLA reports, reducing report generation time by 30%.• Designed and implemented data models to structure & optimize database systems, improving data organization and accessibility.• Improved forecasting accuracy by 10% through quantitative analysis of large sales datasets and building statistical models in Python, supporting product, sales, and marketing decisions.• Assisted fund monitoring teams with research applying analytical techniques and developing interactive and multipurpose dashboards in Power BI.• Developed a real-time KPI dashboard, improving sales productivity by 20%, and collaborated with the product team to create KPIs and dashboards for evaluating product performance. -
Customer Relationship ManagerAimil Ltd. Oct 2016 - Sep 2020Vadodara, Gujarat, India• Monitored customer satisfaction metrics and generated weekly visual reports of business data, payment projections, and pending shipments for senior management to drive strategic decisions and improvements.• Coordinated with a team of 10 engineers to ensure on-time work completion and efficient call assignment to meet organizational goals and enhance service delivery.• Collaborated with warehouse, product and sales team for order status and shipment documents to address customer inquiries and resolve issues.
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Service Coordinator (Mis)Sion Multitech Feb 2015 - Sep 2016Vadodara, Gujarat, India• Responsible for service coordination, data management, call management, call distribution and manpower distribution for three zonal teams of 7 technicians, 2 supervisors and 5 engineers.• Improved CSAT from 90% to 95% by maintaining regular communication with clients and customers for optimal service
Juhee Makwana Education Details
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Information Technology And Management -
Data Analysis: Statistical Modeling And Computation In Applications -
Electronics And Communication Engineering
Frequently Asked Questions about Juhee Makwana
What company does Juhee Makwana work for?
Juhee Makwana works for Wagner Engineering
What is Juhee Makwana's role at the current company?
Juhee Makwana's current role is Data Analyst Intern.
What schools did Juhee Makwana attend?
Juhee Makwana attended The University Of Texas At Dallas, Massachusetts Institute Of Technology, Madhuben And Bhanubhai Patel Women Institute Of Engineering For Studies And Research In Computer And Communication Technology-063.
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