Contacting Medical Aids to obtain Hospital Authorizations.Ensuring All Booked cases have Hospital Authorizations on admission.Taking on payments of Deductibles and Co-payments where applicable.Performing daily bedstatesLiasing with Doctors rooms on accurate ICD and CPT CodingUnderstanding and accurate apllication of ICD and CPT CodesAccurate and efficient typing of Patient,Main Member and Signatpry detailsEnsuring Main member Details are Types in… Show more Contacting Medical Aids to obtain Hospital Authorizations.Ensuring All Booked cases have Hospital Authorizations on admission.Taking on payments of Deductibles and Co-payments where applicable.Performing daily bedstatesLiasing with Doctors rooms on accurate ICD and CPT CodingUnderstanding and accurate apllication of ICD and CPT CodesAccurate and efficient typing of Patient,Main Member and Signatpry detailsEnsuring Main member Details are Types in accuratelyReference: Vanessa Steele021 799-2615Mediclinic Pre-admissionsManaging Pre-admissions ClinicCreating bookings for Booked CasesAdvising patients of Co-Payments and DeductiblesEnsuring all Booked cases have AuthorizationEnsuring Efficient and Accurate details are captured for Patients,Main Members, and Signatories. Show less

Providing excellent Customer service to brokers Adding of new items onto existing policies Referring Cancellations of policies to Retentions Underwriting management of policies Discounting policies accordingly. Handling referrals Working with My Santam policy as well guidelines ensuring accuracy of information at all times Quotations on new items to existing business Acceptance of new policies Arranging Immediate debits on policies… Show more Providing excellent Customer service to brokers Adding of new items onto existing policies Referring Cancellations of policies to Retentions Underwriting management of policies Discounting policies accordingly. Handling referrals Working with My Santam policy as well guidelines ensuring accuracy of information at all times Quotations on new items to existing business Acceptance of new policies Arranging Immediate debits on policies Adding on new vehicles Processing Cover confirmation to Dealerships Processing Border Confirmation letters Updating Vehicle values according to their current Market Value Show less

 Initializing quotes for brokers on the telephone.  Checking rates according to clients loss ratios Analyzing risks that were suitable for the business to take on.  Building relationships with brokers Negotiating premiums accordingly Accepting new policies,  Liaising with various other divisions Motor Claims Negotiator Registering all motor claims under my broker portfolios  Appointing assessors to my relevant claims Liaising with brokers on… Show more  Initializing quotes for brokers on the telephone.  Checking rates according to clients loss ratios Analyzing risks that were suitable for the business to take on.  Building relationships with brokers Negotiating premiums accordingly Accepting new policies,  Liaising with various other divisions Motor Claims Negotiator Registering all motor claims under my broker portfolios  Appointing assessors to my relevant claims Liaising with brokers on various claims  Making settlements on claims Show less

 Servicing brokers on a daily basis.  Working out rates according to brokers profile Cancellation of policy and ensuring that cancellation confirmation is sent  Underwriting management of policies  Providing discounts on policies.  Account queries  Managing my Allsure guidelines in accordance with policies issued  Quotations on new policies  Acceptance of new policies  Arranging Immediate debits on policies

 Administering all non motor claims  Evaluation of all claims according to merits  Appointing appropriate assessors for large loss claims  Communicating with assessors on daily basis  Assessment of final reports and subsequent approval or rejection  Working with all brokers on Takafol’s panel  Assessment and Payment processing for all claims within my portfolio  Processing signed agreement of losses  Weekly discussions/ presentations by each staff member… Show more  Administering all non motor claims  Evaluation of all claims according to merits  Appointing appropriate assessors for large loss claims  Communicating with assessors on daily basis  Assessment of final reports and subsequent approval or rejection  Working with all brokers on Takafol’s panel  Assessment and Payment processing for all claims within my portfolio  Processing signed agreement of losses  Weekly discussions/ presentations by each staff member on market related issues within the insurance sector. Show less

 Auditing all incoming travel claims Detailed analysis of Medical claims, Cancellation claims, Personal indemnity, Bag loss, Missed connections,, Travel Delay  Liaised with Assistant companies (Europe Assistance, International SOS and Netcare 911) on a daily basis  Liaised with various other insurance companies e.g. Alexander Forbes Determining and authorizing final claim settlement value Personal interaction with clients on various occasions  Hands on… Show more  Auditing all incoming travel claims Detailed analysis of Medical claims, Cancellation claims, Personal indemnity, Bag loss, Missed connections,, Travel Delay  Liaised with Assistant companies (Europe Assistance, International SOS and Netcare 911) on a daily basis  Liaised with various other insurance companies e.g. Alexander Forbes Determining and authorizing final claim settlement value Personal interaction with clients on various occasions  Hands on assistance with various intricate claims issues Managing claims allocated to me and ensuring that my deadlines were met at all times. Gathering relevant information to finalize claims Reference: Noel Joseph (011 521 4000) Show less

 Corporate client portfolio management  Performing tariff optimisation to ensure that clients were on suitable packages Regular client visits  Analyzing suitability of client packages and making recommendations  Managing of upgrade lists  Managing phone repairs and the issuing and collecting of loan phones Assisting Corporate Sales consultants with client meetingsReference: Bahia Hendricks (082 900 2212)

 Servicing the existing client base  Policy Renewals and Cancellations Updating policy information  Liaised with various Underwriters regarding clients insured with us  Dealing with the sales team and handing over new leads Ensuring that clients are covered appropriately Cancellation of policies  Adding on of new line items  Ensuring that relevant documentation is received for valuable items insured Issuing of renewals and policy… Show more  Servicing the existing client base  Policy Renewals and Cancellations Updating policy information  Liaised with various Underwriters regarding clients insured with us  Dealing with the sales team and handing over new leads Ensuring that clients are covered appropriately Cancellation of policies  Adding on of new line items  Ensuring that relevant documentation is received for valuable items insured Issuing of renewals and policy documentation Worked on Regent ,Hollard ,Standard Bank,Santam and Mutual and Federal Policies Show less

 Retaining and servicing of existing client base Doing all billing adjustments for existing clients Liaising with engineers to confirm when new devices should be installed Ensuring that all relevant devices are deactivated