Being a nurse for eighteen years then spending over thirteen years in various customer services/customer care roles I built up an enormous amount of patience, tactfulness, diplomacy and versatility which assisted me greatly when working with people with a wide variety of attitudes. I am a workaholic and do show those I work for complete dedication, loyalty and devotion to the position I'm in, my role(s), the customers and any team(s) I work along side or am assisting.
-
Support Manager/Support And Accounts DirectorChess.Com & Chesskid.Com 2007 - 2014Online BasedCovered a multitude of areas from assisting with the selection process of salaried new hires and voluntary site moderators. I would then train them, supervise and support.In the first four years I was the sole QA (bug tester/fault finder) on all new additions and features to borh sites so I would often be working closely with the developers providing them with full documentation and screenshots of all errors and faults found, where and how to replicate. I would test using all main browsers and at least their previous five browser versions checking for compatibility issues.I could go on and on about all the roles I held within both companies but the list would go over twenty and the reading for the profile viewer would seem never ending.
Frequently Asked Questions about Jules H
What is Jules H's role at the current company?
Jules H's current role is Customer Care Professional.
Not the Jules H you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial