Jules Horton Email & Phone Number

Data analytics, data science, ETL, knowledge management, content creation, NetSuite, and Microsoft Excel solutions▪ Data Analyst: SQL, Excel, Microsoft Power BI, PowerPoint▪ Provide data analysis, data visualizations, partnering with various internal teams▪ Provide database analysis and management, communication, business writing, reporting, and analysis▪ Create technology-enabled services to improve outcomes for our customers▪ Develop internal toolsets to support and assist in the creation of business insights▪ Act as Subject Matter Expert (SME) for any BI/ Data requirements▪ Prepare reporting, analytics, and dashboard development from concept to implementation▪ Analyze, develop, and interpret data needs for end users▪ Serve as a resource to all levels of management for reviewing, analyzing, designing/ creating, and implementing institutionalreports, dashboards, and data solutions▪ Provide training and documentation on reporting systems and solutions as needed for all levels of staff▪ Understand conceptual and physical data models using relational and dimensional data modeling techniques

United States

Consult on data analytics, data science, ETL, knowledge management, content creation, marketing communications, andMicrosoft Excel solutions▪ Data Analyst: SQL, Tableau, Excel, Power BI, PowerPoint, Python, R, Jupyter Notebook▪ Associate Medical Editor & Senior Computer Science & Mathematics Editor via Editage: edit and research doctoral dissertations,master theses, and peer reviewed professional journal articles for international editing house▪ Senior Web Content Writer for Dr. Eric Zelinski & drericz.com: consistently produce web content, medical articles, research-heavy ebook content, blog posts▪ Write extensive portfolio of web content for various websites and newsletters in Medical, Academic, Green Living, Constructionindustries▪ Create sophisticated MS Excel programs for widely varied applications including advanced accounting transactions, translating 3Dimages into formulae and 2D pattern pieces

United States

Technical Writer and Technical Editor▪ Research & Data Analyst: Excel, SQL, Decipher, PowerPoint, and HTML▪ Content Manager & Web content project leader for Comcast Business TV, Ethernet & Cloud Serviceslines of business with Jira▪ Collaborate to manage & improve corporate style guide to ensure consistency in branding and language using Confluence▪ Edit & curate photos for technical documents with SnagIt, Akamai, and Adobe Experience Manager▪ Edit, revise, proofread, and repair technical documents▪ Manage 10,000-document Content Management System for international communications provider with Right Answers▪ Co-train & mentor new team members offering one-on-one Teams support any time▪ Designed custom surveys in Decipher to improve End User software satisfaction improvement via researched surveys

United States

▪ Communications Manager: research, create & curate entire body of company’s internal & external technical documents & mediacommunications▪ Research & Data Analyst: Excel, SQL, PowerPoint, and HTML▪ Tech Support Manager: manage technical support team to ensure efficiency and customer satisfaction▪ OPUS Projects Specialist: Primary point of contact for location services & server load coordination with NOAA▪ ZenDesk Administrator: executed migration from SalesForce to ZenDesk via Excel: compiling, sorting, identifying anomalies & fixingbad records; create all custom fields, groups, macros, views & objects in ZenDesk; manage data transfer from SalesForce toZenDesk; manage day-to-day ZenDesk trainings & operations▪ Excel architect: programmed numerous highly complex & workflow-optimizing sheets, automating entire FTE positions: Kalmanfilter, LMS & Geodetic data automation▪ Training Supervisor: create & implement all company trainings; introduced specialized training & created custom EQ course

United States

▪ Customer assistance▪ Research inquiries▪ Technical assistance▪ Database Admin▪ Website Admin▪ Process & catalogue new book & interlibrary loan requests▪ Community programs coordinator

Data Analytics Certificate

Bachelor Of Arts - Ba, English

Activities and Societies: Minor Areas of Focus: Education, Psychology, Religious Studies