Led the team in charge of the strategy and development of the national financing business program for franchises across Canada in diversified areas as well as the larger team specialized in financing retail pharmacies in Quebec’s banking sector. Increased portfolio of banners by more than 50% in less than 18 months and coordinated activities with key partners.

Held various positions as Regional Assistant Vice-President covering several regions (South Shore/Montérégie, East of Montreal, Lanaudière, Centre-du-Québec and Eastern Townships) and specialised teams covering the Province of Quebec (Healthcare, Childcare and Business transfer).Served on the Executive Committee of the business line with full accountability for the results of the regions: defined and managed the approach, positioning and implementation of strategic initiatives and transformation programs.Contributed to important initiatives, including the implementation of a profitability (ROE) analysis system for clients, as well as the establishment of a rating system for loans to small business ("scoring") and several management and communication practices promoting change management, attraction and retention of talent. Led the implementation of training for account managers of the business line to increase their level of knowledge and skills.Won several awards, among others for teamwork and exceeding my objectives, best performance for growth in loans and deposits for 7 consecutive years and for inter-sector references in 2 consecutive years as well as the Regional team of the year Award in 2009 and 2012 for the best contribution.

Created and directed the team of specialists dedicated to the medium and large companies sector. Defined positioning, strategic initiatives, development objectives, procedures, and policies for this target clientele. Consolidated existing customers, rolled out customer acquisition and retention programs and planned visibility efforts in this market

Led the strategy, management and development of two business centres (Downtown Montreal and Montérégie)

Managed and developed a team of account managers.Named Elite Partner ("Director of the year") in 1999 for the best performance in business development

Managed and built a portfolio of existing clients and target customers, and developed client relationships