Jules V. Email & Phone Number

With over a decade of experience in the insurance industry, I am a passionate and skilled claims professional who leads and improves claims operations. As the Claims Team Lead, I oversee a team of adjusters and handle complex and high-value property claims, ensuring timely and accurate resolution and customer satisfaction. I also implement and monitor new processes and procedures to enhance efficiency, quality, and compliance. Previously, I was a Senior Claims Adjuster and an Inside Property Claims Representative with Citizens Property Insurance and PURE Insurance, respectively, where I gained valuable experience and knowledge in handling various types of property claims, such as water, fire, wind, and theft. I am certified as an All lines Accredited Claims Adjuster and a Water Damage Restoration specialist by the Florida Department of Financial Services and the IICRC, respectively. I have strong skills in claims management, process implementation, insurance, and customer service.

Listed skills include Claims Management, Quality Assurance, Commercial Claims, Claims Handling, and 3 others.