With over a decade of expertise in narrative design, storytelling, content development, and customer experience, I have a proven track record in complex industries, machine learning, raw materials, deep tech, defense tech and wealth tech.As V.P. of Customer Experience at Biofire, I led the development of the brand, strategic narrative, storytelling, customer experience, content, and marketing strategies. This included creating product demo experiences pivotal in raising a $15 million Series A led by Founders Fund. I also designed the national launch, transforming Biofire from pre-revenue to millions in bookings across all 50 U.S. states. Our campaigns achieved over 54 million organic social media reach and 1 billion digital impressions, redefining the national discourse on technology and firearms safety.Before Biofire, I served as Director of Policy at Glowlit, a machine-learning startup focused on price transparency in global raw materials. At Glowlit, I leveraged policy research to facilitate market entry into the U.S. and E.U., built B2B and B2C marketing campaigns, and drove thousands of new users to our platform while creating successful data-entry growth loops.I am passionate about creating exceptional storytelling systems, customer experience journeys, integrated brand identities, and impactful content marketing campaigns. I excel in designing and executing go-to-market strategies, product launches, strategic partnerships, and omnichannel content marketing campaigns that drive growth.Raised near Denver and shaped by experiences in Tel Aviv, Jerusalem, and beyond, I believe in the transformative power of technology. Inspired by history, travel, and human connections, I lead with vulnerability and strive for continuous growth.Let’s build innovative solutions together. Reach out at Juleswkramer@gmail.com.