Jules Breaux, Mba Email & Phone Number

Youngsville, La, Us

Lafayette, Louisiana, United States

Lafayette, Louisiana, United States

Golfballs.com is the World Leader in Golf Customization. As the Director of Customer Service, it is my mission to work with our team, connecting golfers with their passion (Golf!) through GBC’s best in class products and services. For over 25 years, Golfballs.com has been in the business of exceeding customer expectations. We stand behind this commitment by offering all customers a 100% Satisfaction Guarantee.

Lafayette, Louisiana Area

Known for expertise in innovation and organizational changes for smarter workflow processes, client acquisition and retention resulting in sustainable growth, we have a deep passion for helping people through service. This is especially evident through the impact that the role of consultant and coach can have on the success of those lives that our organization has the opportunity to be a part of.

Maurice, Louisiana, United States

Cultivated and qualified prospective schools to understand the unique needs of their campus, risks facing their students and financial losses that create financial losses or student dissatisfaction.Coordinated and ran development meetings with campuses across the United States.Participated in and assisted with the development of partnership integrations to grow the brand, and product offerings.Represented the company at National Conferences/Trade Shows, building relationships and prospecting universities.Created and curated value adding content for B2B and B2C sales and retention strategies.Utilized and maximized the efficient use of SalesForce and other sales and customer management tools.

Classes of Instruction including:HMGT 408 - Hospitality Facilities Management and DesignUniversity 100 - Business for Everyone

Responsible for all operations and sales of a multiple location housing portfolio of 3,800 beds, retail, and office spaces distributed among 30 campus buildings with a total of 3 million sq. feet Full P&L responsibility of annual sales in excess of $22 million Responsible for all marketing and sales efforts, resulting in year over year client retention with sustained growth. Engaged in proposal strategy development and deployment for capital improvements and major services within the organization. Developed and managed a sales team comprised of 15 field and call center agents StarRez Database Administrator: Relational Database|Property Management System|CMMS

Lafayette, Louisiana

Food Service Committee ChairContract Management

Lafayette, Louisiana Area

Primarily responsible for the coordination and marketing for talent management functions aimed at developing, and retaining employees. Also responsible for the effective development, coordination and presentation of training and professional development programs for all employees that are in support of the University's mission, values and goals. Coordinates compliance based training activities and acts as the Universities primary administrator for performance assessment and management systems, systematized knowledge transfer and capability management.

Lafayette, Louisiana Area

During my time in this role, I was responsible for all residence hall facilities including the day to day operations of residence hall buildings and grounds. I provided direct supervision of housing professional staff i.e. maintenance and custodial staff along with an established internship program and staff of student maintenance and desk workers. This included the hiring, training of these staff members. I assisted with assignments of students to the halls, and in Community Assistant selection and training. Additional duties:• Yearly project planning• Room inventory• Preparation of the residence halls for various occupancy periods• Ordering and maintaining inventory of all supplies needed for cleaning and upkeep of the halls• Year-end maintenance costs breakdowns• Yearly budgetary project projections

Lafayette, Louisiana Area

• Maintained an occupancy level between 98% - 100% during Fall and Spring semesters • Performed day-to-day office, custodial, and maintenance operations of approximately 294 apartment units• Reported and followed-up on maintenance issues at the complex• Supervised a civil service custodial staff and an administrative assistant• Selected, trained and supervised a student maintenance staff and office staff• Conducted Resident Assignments• Coordinated assignments, check-ins and check-outs of varying assignment periods• Designed/Coordinated improvement projects: ie. Dumpster Pads, additional bike racks, etc.• Maintained inventory, ordering and distribution of supplies needed for cleaning and upkeep of the apartments• Prepared and presented year-end maintenance and custodial costs breakdown• Ensured that apartments are cleaned, maintained and ready for occupancy• Met with parents and students concerning all aspects regarding apartment contracts• Participated in a weekly rotational on-call system amongst Student Affairs professionals

Participated in strategic planningHuman Resource Functions: Interviewed, Hired, Trained, Coached, Disciplined/Terminated, Scheduled employeesDeveloped Emergency Procedures Coordinated Hotel Server UpgradeManaged the day to day operations of the Housekeeping DepartmentBalanced Daily Room InventoriesRestructured the Accounts Receivable proceduresRecovering payments from accounts in delinquency state Daily operations of the hotelRevenue ManagementAuthored new employee policies and compiled the new employee handbookSupplies Inventory and Ordering Monitored Par Levels and Adjusted for Seasonal ChangesAssisted with brand re-launch coordination efforts

Human Resource Functions: Interviewing, Hiring, Training/Develpment, Scheduling, Discipline/TerminationsCustomer Service MarketingLiquor and Bar Inventory and Control

Master Of Business Administration (M.B.A.), Business Administration And Management, General, 3.64 Gpa

Activities and Societies: MBAA Officer Independent Research Study: Guest Experience Modeling: Effects of Program Change on the Total Guest.

Bs, Business Administration / Hospitality Management

Activities and Societies: Society of Hosteurs