At Downe House School, my role within the core Administration team centres on assisting and streamlining operations and enhancing communication, ensuring my contribution to administration runs like a well-oiled machine. I contribute towards the communication to parents, event management, minute-taking to the senior leadership, assist with hosting events such as Parent Meetings and work with Estates department on the management of Commercial lets, which has bolstered the school's operational efficiency. I also assist with front of house from time to time.Previously, at The Key Clinic, my focus was on optimizing clinic functionality, from managing schedules for practitioners and Client treatment programmes to front-of-house excellence. Our team's commitment to responsive customer service and effective treatment coordination significantly uplifted client satisfaction.