Ecommerce Business Owner
CurrentIndividually source vintage clothing and accessories for sale.Research each product ensuring its quality and source of origin.Build and maintain customer relations through problem solving, timely feedback, and answering inquiries.Maintain a perfect customer satisfaction rating by effective communication, timely processing and shipment of products, and product accuracy.Manage order processing for new and existing customers.Present promotions through personal messaging and social media resulting in a 20% increase in profits and sales.Organize front-facing displays in an accurate and aesthetic way as it matches the brand.Create product descriptions including care instruction, source of product, unique features, and further suggestions of use.Display and maintain high-traffic products resulting in increased sales.