A multi-skilled IT support analyst with in-depth knowledge of architecting, installing and configuring computing systems. Experienced in providing client focused IT support and in successfully analyzing and resolving IT hardware and software problems in a timely and accurate fashion. Having the ability to maintain a high degree of customer service for all support queries and possessing strong analytical and documentation skills. Now looking for a new and challenging IT support analyst position, one which will make best use of my existing skills and experience and also further my personal and professionaldevelopment.