Senior Human Resources professional seeking new opportunities in the Southeast Michigan/Northwest Ohio area. With over nine years of progressive human resources experience, I am seeking a challenging and rewarding opportunity that allows me to highlight my knowledge and experience.

•Responsible for HR oversight of eight geographic regions including conducting thorough and complete investigations, responding timely to agency filings, improving employee engagement, overseeing employee recognition processes and ensuring policy and legal compliance•Provide daily coaching/mentoring of eight HR Generalists including tracking HR measurables and deliverables, providing investigation assistance, ensuring policy and legal compliance, personnel supervisor development, etc.•Voices and Values Team Chair for Central Area, including overseeing the recognition process for the Central Area, assisting in planning annual President’s Award event, maintain cost constraints while promoting the values, and providing guidelines and resources to field Voices and Values Teams•Involvement in various Lean projects to streamline HR processes including new employee orientation, terminations, attendance tracking, etc.

•Responsible for day-to-day management and implementation of policies and procedures for 21,000 employees•Oversee day-to-day employee relations for General Office including recruiting, onboarding, complaint resolution, harassment investigation, comp analyses, employee terminations, etc.•Oversee and assist in managing back office functions including recruitment, onboarding, LOA/FMLA processing, reductions in force, verifications of employment, various employee data change processes, etc.•Directly supervise and manage six hourly HR employees•Manage and oversee projects to aid in human resources value stream mapping to reduce waste and improve efficiencies•Facilitate Freight Operations Supervisor seminars at the General Office (CGO)•Facilitate Leadership 201/SCMTC seminars•Responsible for initiating and facilitating Talent Development Review process for CGO and CWY•Responsible for developing and maintaining HR Sharepoint •Voices and Values Team Chair for the General Office, including overseeing entire QLA process for Freight, assisting in planning annual President’s Award event, maintain cost constraints while promoting the values and improving employee engagement of the company, providing guidelines and resources to field VVTs

•Maintained customer relationships with an average of 6 A accounts, 10 B accounts and 175 C accounts focusing on leveraging Con-way’s advantages with the customers’ needs•Awarded Second Place for Star Report for the Second Quarter of 2004•Grew revenue 31.2% over prior year•Grew tonnage 26.5% over prior year•Increased next-day shipments by 21%•Successfully managed territory of 200 square miles by implementing time management skills to maximize face time with customers and improve the customer experience at every level

•Called on 300+ customers in rural, low revenue generating markets to increase awareness of CWF advantages while ultimately increasing revenue potential•Developed new business primarily through cold calling and mail solicitation•Infrequently called on customer base face-to-face to further develop relationships and increase revenue stream

•Assisted operations by providing linehaul support, properties support, region support, etc.•Completed, analyzed and distributed reports related to load average, on time service, productivity measurements, etc.•Worked as a liaison between region offices and general offices