Julieta Pedraza Email & Phone Number

Malta

Argentina

• Management of appointment schedules via whatsapp, instagram and calls.
• Scheduled reminders with information about your appointment with the stylist, via virtual messaging.
• Customer collection operations, transfer validation and credit card payments.
• Bank reconciliations.
• Support to the marketing area: KPI's, content.
• Preparation of the infusion preferred by the client while waiting to be attended.

Argentina

• Operated cash register and received cash, check, cards and electronic payments.
• Received, delivered and kept cash, checks, money orders and other valuable documents.
• I trained 4 new employees under the quality and service criteria that the company requires.
• Experience in solving problems and concerns with clients in the best possible way.
• Registration and control of credit card payments to the company (Visa, Mastercard, American Express).
• Bank reconciliations.

Argentina

• Greeted customers with a smile and provided superior information and service.
• Monitored customer feedback to improve their satisfaction.
• Represented the company with a warm welcoming attitude and excellent presence offering coffee for special clients.
• Helped with the scheduling, organization and coordination of meetings and events.
• Managed incoming and outgoing information, including the classification, distribution and processing of traditional mail, calls, messages, e-mails and social networks.
• Control and storage of important documents with daily report of their movement.

Córdoba, Córdoba, Argentina

• Telephone service customer service.
• After-sales service.
• Loyalty to old customers and welcome to new clients.
• Sale of telephone services and equipment.
• Daily reports of movements and sales.

Córdoba, Córdoba, Argentina

• Served food and drink.
• Cleaned the tables after each use and left them ready for a new guest.
• Prepare the meal bills.
• Manage customer interaction by phone and social networks, providing detailed, personalized, friendly and truthful information about our food products to prevent allergies and finalize sales.
• Properly receive delivery orders and deliver them perfectly to kitchen staff, even on busy shifts.
• Increase sales by 20% thanks to the prompt and accurate response on our social networks.

Community Manager, 8

Community Manager and Advertising

Educación Secundaria Obligatoria (Eso), Accounting And Business Management