• Enhanced data accuracy by gathering and maintaining updated information in Google Sheets• Improved workflow within the company• Responded to all customer inquiries; resolved conflicts in a friendly and constructive manner• Kept track of all long-standing requests or issues• Monitored account health, managed reviews and communication with Amazon Seller Support

• Oversaw 19 ongoing projects, coordinated multiple teams (over 30 people combined)• Organized relevant information, maintained cohesion across all projects• Analyzed workflow, gathered statistics and monitored internal trends, introduced workflow improvements based on results• Led communication (both written and calls) in English with clients for delivering updates and addressing issues

• Helped with warehouse organization and coordination.• Translated, edited and proofread news articles to accurately reflect English language.

• Read and interpreted blueprints and schematics for projects• Organized timelines and assignments based on inventories and weather conditions• Monitored supply levels and identified cost-effective materials to reduce project expenses