Julia Baldwin is a Learning and Development Manager, AVP at TruStone Financial Credit Union. She possess expertise in customer service, microsoft office, training, banking, quality assurance and 18 more skills. Colleagues describe her as "I managed Julia on a team of people. Within the team, Julia emerged as a natural leader and a natural relationship builder. She has an innate ability to bring people of different opinions and ideas together and make everyone feel like their contributions are valued. In addition, she operated cross-functionally very well while seeing the larger picture and easily built bridges to other TCF departments and established solid relationships to improve both the internal and external customer's experiences. Best of all, she delivers results through and with other people effectively. She has strong, cognitive problem solving ability and at the same time is an effective listener. On the team, almost never was her sole idea implemented. All voices were heard and it was a hybrid of all ideas that saw the light of day. It is because Julia is a highly effective listener and understands the value of collaboration to arrive at the best possible idea.", "I have had the pleasure of working with Julia for over 7 years. During that time she has reported to me as a Quality Specialist as well as a Trainer. Julia is a focused professional who is recognized, not only for consistently achieving results but also for developing strong, long lasting relationships. She realizes the importance of continuous self-improvement and in doing so has broadened her learning and development foundational skills. Julia is a self starter who takes pride in her exceptional performance. Her customers, whether internal or external, have consistently praised her.", and "Julia is a go-getter who exudes professionalism. As her co-worker, I have seen her progress through various roles with our company, gracefully transitioning and hitting the ground running with each one. As a trainer, her approachability made her a favorite among new team members, and as a member of the learning and development group, her critical thinking/problem-solving skills are highly valued. Julia deftly balances working collaboratively and independently. She can easily take charge in meetings and presentations and confidently guide groups toward a common goal, while also listening carefully to input to adapt, when beneficial. She is a great team player, and individually, she is reliable and hard-working. A motivated learner with natural curiosity, she strives for constant improvement—something that has not gone unnoticed, as she has been awarded multiple annual company awards. Julia puts her heart into each role she commits to, and I have no doubt this will lead to continued success for her and whatever team of which she is a part."
Listed skills include Customer Service, Microsoft Office, Training, Banking, and 19 others.