Julia Balyka

Julia Balyka Email and Phone Number

Payments & Operations Expert @ Chupenga
berlin, berlin, germany
Julia Balyka's Location
Berlin, Berlin, Germany, Germany
About Julia Balyka

With over 9 years of experience in Customer Support and Digital Payments within a global subscription business, I've developed strong skills in delivering great customer experiences and optimizing payment processes. I have also spent 5 years designing operational flows for local businesses in Ukraine.Currently, I am exploring the world of gastronomy, driven by a passion for culinary innovation.

Julia Balyka's Current Company Details
Chupenga

Chupenga

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Payments & Operations Expert
berlin, berlin, germany
Website:
chupenga.com
Employees:
8
Julia Balyka Work Experience Details
  • Chupenga
    Shift Lead
    Chupenga Apr 2022 - Present
    Berlin, Germany
    • Support the Store Manager and manage store financials. • Resolve customer complaints and facilitate testing of new cash desk software features.
  • Corsar
    Operations Manager
    Corsar Jul 2019 - Feb 2022
    Ukraine
    • Led procurement of hardware and machinery, managing a budget of over €100,000, pre-selecting suppliers, and building supplier relationships.• Designed and implemented order and scheduling processes, including CRM integration, scheduling software, website, and Google Business profile.• Developed and certified workplace health & safety guidelines.• Coordinated cross-functional collaboration between business and technical teams.
  • Everrest
    Teacher & Operations Manager
    Everrest Sep 2018 - Jul 2019
    Ukraine
    • Facilitated customer acquisition. • Organized events for parents and families.
  • Cupid.Com
    Payment Operations
    Cupid.Com Nov 2005 - Apr 2014
    Ukraine
    • Designed and delivered reports around ticket resolution rates and team efficiency.• Developed FAQs and internal guidelines, trained customer support stuff. • Optimized on-site and payment customer experience in collaboration with Design & Engineering teams, contributed to board meetings on company strategy.

Julia Balyka Education Details

  • Zaporozhye National University
    Zaporozhye National University
    Foreign Languages And Literatures

Frequently Asked Questions about Julia Balyka

What company does Julia Balyka work for?

Julia Balyka works for Chupenga

What is Julia Balyka's role at the current company?

Julia Balyka's current role is Payments & Operations Expert.

What schools did Julia Balyka attend?

Julia Balyka attended Zaporozhye National University.

Who are Julia Balyka's colleagues?

Julia Balyka's colleagues are Klara Vansvik, Zeynep Varol, João Neves, Elena Arsova, Jesy Alvarez, Anna Von Kalm, Patrick Mckenna.

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