Julia Barber Email and Phone Number

• Screen all telephone & in-person callers, decide if they merit immediate attention from Senator or myself, or take detailed messages.• Coordinate details of all Baltimore Delegation meetings, send official invites, create meeting agendas, schedule & set up conference rooms.• Work on current legislation; draft and edit bills & amendments, gather political & public support, format & edit bill testimonies for hearings. • Write press releases, official correspondence, responses to constituent's inquiries; present for signatures & coordinate delivery.• Maximize Senator Brochin’s positive media exposure by keeping press contacts updated, promoting press releases, & scheduling interviews.• Manage the Senator's daily schedule- schedule meetings, make appointments, confirm details, update details as required.• Represent the Senator's office at various meetings and functions, notate minutes, & brief the Senator with all pertinent information.

Give every customer immediate and undivided attention. Follow through on all Customer questions and requests. Surprise and delight the customers with consistent, delightful service.Assist supervisors in controlling customer flow and backed up lines; help to reduce waiting time for customersFollow proper procedures for customer check out, handling of tenders, use of tares, and use of PLUs and UPCsFollow all cash handling procedures; Understand, meet and exceed regional cashier variance policy (CVP)Keep the Customer Service department clean, well stocked, and organized, change tapes and ribbon as needed, sweep floors and maintain sweep logsFollow and comply with all applicable health and sanitation procedures and adhere to safe work practicesFollow established procedures to report errors in retail pricing or signageSupport global, regional, and store programsAnswer department telephone calls and pages quickly and with excellent phone etiquette

Ensured delivery of the highest level of customer service possible by sustaining 93% or better overall customer satisfaction rating.Trained, observed, & mentored all front end employees to foster efficiency & growth of each individual.Earned quarterly bonuses at each close for consistently outperforming budget by streamlining process effectiveness & increasing sales.Maintained inventory of all front end merchandise: ordered inventory & eliminated back stock to increase cost effectiveness.Reviewed & approved daily & weekly close bookkeeping & cash reconciliations, handled all tasks when bookkeeper absent.Exercised complete autonomy to recruit, select, orientate, & train applicants to meet human resource operational requirements.

My responsibilities included examining and analyzing accounting records and other financial reports to assess accuracy, completeness, and adherence to generally accepted accounting principles. I maintained the corporate and subsidiary general ledgers, as well as table of accounts. I acted as controller for three smaller subsidiaries: training them on the Deltek CostPoint accounting system, approving Accounts Payable & Accounts Receivable, created and approved purchase orders, administrated contracts, and was responsible for their quarterly financial statements. I created the corporate internal controls processes and documentation, and audited corporate and subsidiary controls annually. Reviewed and approved bi-weekly payroll, and entered all necessary journal entries. Assisted in invoice creation and collections for corporate Accounts Receivable. Reconciled general ledger accounts on a monthly basis. Calculated depreciation and income taxes for corporate.