• Greet and interact professionally with guests• Create and confirm reservations• Complete check-in and check-out procedures for guests
• Process guest folios and collect payment• Manage cash handling responsibilities• Handle guest requests and concerns promptly and with courtesy• Keep records of guest folios and availability • Review accounts and charges with guests • Maintain efficient and effective interaction with guests and all internal departments in a professional manner• Transmit and receive messages • Assist guests with any inquiries regarding local entertainment, restaurants or transportation• Provide resort/room tours to potential guests and explain hotel accommodations• Utilize crisis management skills to solve guest complaints when needed• Train and assist with the hiring of new employees• Handle additional duties as needed by guests or management

• Completed 600-hour internship • Gained knowledge on processes and procedures of a nonprofit organization • Interacted professionally with guests • Coordinated special events and educational programs • Assisted with programs such as kids summer art camp and First Friday• Gained additional insight to Microsoft Excel

• Overall supervision and organization of entire cabin function• Assisted campers in the living unit, within activities, and throughout the camp • Participated in development and implementation of activities• Assisted in program areas such as waterfront, nature, camp activities and arts and crafts• Insured campers health and safety

• Completed 120-hour internship• Assisted with programs such as therapeutic swimming, horseback riding, art, and social groups• Gained knowledge on processes and procedures of a nonprofit disability service center• Assisted with daily living activities, play session, and transitioning• Completed assessments on children’s behavior and progress• Utilized specific behavioral modification techniques and interventions to assist children in developing age-appropriate daily living skills and social interactions• Supplied alternative activities and coping skills to redirect challenging behaviors• Gave therapeutic structure and limits• Contributed and provided assistance in implementing a behavioral treatment plan

• Interacted professionally with customers while keeping a pleasant demeanor • Utilized professional customer service • Took customer orders and handled payments, including cash and credit cards • Participated in multitasking by taking orders, serving customers, and answering calls