Julia Bottone Email & Phone Number

Laval, Qc, Ca

Montreal, Quebec, Canada

I analyzed UX’s role in helping startups successfully grow their AI (Artificial Intelligence) products. I conducted a qualitative case study thesis on a successful AI chatbot startup that was acquired. In addition, I interviewed 3 UX professionals, 3 product managers, 3 founders, and analyzed the data through NVivo.

Montreal, Quebec, Canada

Consulted for companies like Guerlain and Immiland Canada by conducting a UX evaluation of their digital products as part of the UX Evaluation Pro Bono Program at HEC Montreal through user testing, usability testing and statistical analysis, and by generating recommendations.

Montreal, Quebec, Canada

For the buyer and the seller experiences of the MaxSold website, I conducted user personas, benchmarked digital experiences and features with competitor websites, conducted heuristic evaluations, conducted surveys for existing users of the seller experience, determined a new Information Architecture for the MaxSold website based on competitor IA experiences, created experience maps and customer journey maps for the buyer experience, and created and analyzed a survey with a 10.94% response rate and 74.8% completion rate for the seller experience.

Montreal, Quebec, Canada

I qualified approximately 30,000 inbound, and outbound leads by examining consumers’ website analytics, ensuring that customers would be capable of paying for services, and ensuring that technological integration can be done seamlessly. I was also responsible for prospecting 10,000 new and qualified leads in a cost and time-effective manner through platforms like ZoomInfo, Seamless AI, etc. In addition, I helped organize company participation in retail, technology, and e-commerce conferences.

Montreal, Quebec, Canada

I performed tasks using the ERP fashion software Momentis. I scanned checks, aided in the process of charging credit cards, I did the cash application for checks and credit cards, entered post dated checks in the system, helped my co-workers remain organized through the software, etc. In addition to working with Momentis, I also completed tasks in excel involving data-entry, and PayPal. While I was primarily in the Accounts Receivable Department, I also helped Accounts Payable with inbound and outbound transactions.

Laval, Quebec, Canada

I helped customers find clothes for their children, cleaned the store, and operated the cash register.

Master Of Science - Ms, User Experience

Activities and Societies: UX evaluation for companies Guerlain, and Immiland Canada.Consulted for companies like Guerlain and Immiland.

Bachelor Of Commerce - Bcom, Major - Economics, Minor - Marketing

Dec, Pure And Applied Science