As a Customer Success Manager at Yelp I manage a book of business with over 120 active accounts at a time. I excel at building and maintaining strong relationships with my clients, ensuring their satisfaction and retention month over month. I consistently lead SaaS product demonstrations and strategic client plans (on average 3-6 hours per day), empowering clients to leverage full product potential. My mission is to support my clients needs in every professional capacity possible so they can thrive in a competitive and dynamic market. I am committed to continuous learning and ongoing professional development.One of my favorite quotes is the following: "Nothing worth having was ever achieved without effort". I believe in working hard and look forward to my futures challenges and achievements both professionally and personally. “If you want something you’ve never had, you must be willing to do something you’ve never done.”