Julia Marques
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Julia Marques Email & Phone Number

Head of Customer Service | Offerwise at Offerwise
Location: Belo Horizonte, Minas Gerais, Brazil 4 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Offerwise
Role
Head of Customer Service | Offerwise
Location
Belo Horizonte, Minas Gerais, Brazil
Company size
79 employees

Who is Julia Marques? Overview

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Quick answer

Julia Marques is listed as Head of Customer Service | Offerwise at Offerwise, a with 79 employees, based in Belo Horizonte, Minas Gerais, Brazil. AeroLeads shows a matched LinkedIn profile for Julia Marques.

Julia Marques previously worked as Head of Customer Service at Offerwise and Project Manager at Offerwise. Julia Marques holds Postgraduate Degree, Organizational Leadership from Mba Usp/Esalq.

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Offerwise

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Profile bio

About Julia Marques

Graduada em Relações Internacionais pela PUC Minas, minha formação proporcionou conhecimento em assuntos globais, análise crítica, habilidade de comunicação e adaptabilidade cultural. Essas habilidades desenvolvidas foram essenciais para meu crescimento profissional em uma empresa multinacional. Com uma experiência de mais de 4 anos na industria de pesquisa de mercado, desenvolvi expertise significativa nas áreas de gerenciamento de projetos e atendimento ao cliente. Fui responsável pela contratação, treinamento e gerenciamento de equipe no Brasil. Atualmente, como Líder de Atendimento ao Cliente, supervisiono e gerencio a equipe responsável pelo suporte aos clientes, enquanto também implemento novas ferramentas que aprimoram a experiência dos usuários em nossa plataforma. Mantenho um compromisso constante com o crescimento da empresa e o desenvolvimento dos meus colegas de equipe.

Current workplace

Julia Marques's current company

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Offerwise
Offerwise
Head of Customer Service | Offerwise
ashburn, virginia, united states
Website
offerwise.com
Employees
79
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Company profile
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4 roles

Julia Marques work experience

A career timeline built from the work history available for this profile.

Head Of Customer Service

Current
Offerwise

Belo Horizonte, Minas Gerais, Brasil

- Gerenciamento do relacionamento com o consumidor;- Criação de fluxograma de atendimento;- Otimização de procedimentos e recursos de suporte;- Organização das demandas e implementação de melhorias nos processos deassistências ao cliente;- Desenvolvimento de relatórios e planilhas de controle;- Análise de dados para otimização da experiência do cliente;- Produção de materias para o autoatendimento;- Coordenação da qualidade dos produtos ofertados;- Inspeção dos métodos utilizados para garantir a qualidade de produtos.

Jul 2021 - Present

Project Manager

Offerwise

- Gestão ágil de projetos - método MSF;- Gerenciamento de riscos;- Resolução de problemas;- Alinhamento de interesses e expectativas dos clientes (internos e externos);- Suporte operacional e de sistema;- Análise de performance e desenvolvimento;- Gerenciamento de projetos internacionais - comunicação escrita e;- Treinamento e auxílio de equipe.

Aug 2019 - Jun 2021

Housekeeping Assistant

Sugarbush Resort

Vermont, Estados Unidos

Dec 2018 - Mar 2019
Team & coworkers

Colleagues at Offerwise

Other employees you can reach at offerwise.com. View company contacts for 79 employees →

LV Leonardo Villamizar Castro Leonardo Villamizar Castro Colleague at OfferwiseBogota, D.C., Capital District, Colombia View → ME Matias Ezequiel Macijaukas Matias Ezequiel Macijaukas Colleague at OfferwiseBuenos Aires, Buenos Aires Province, Argentina View → MB Marcela Bossi Marcela Bossi Colleague at OfferwiseBelo Horizonte, Minas Gerais, Brazil View → NA Natielle Amanda Natielle Amanda Colleague at OfferwiseBelo Horizonte, Minas Gerais, Brazil View → GL Giovana Lima Giovana Lima Colleague at OfferwiseBelo Horizonte, Minas Gerais, Brazil View → FM Francisco Mallea Francisco Mallea Colleague at OfferwiseValparaíso, Valparaiso Region, Chile View → GR Gabriel Ribeiro De Petribu Faria Gabriel Ribeiro De Petribu Faria Colleague at OfferwiseBelo Horizonte, Minas Gerais, Brazil View → FA Filipe Alves Filipe Alves Colleague at OfferwiseContagem, Minas Gerais, Brazil View → BP Bernardo Praxedes Bernardo Praxedes Colleague at OfferwiseBelo Horizonte, Minas Gerais, Brazil View → LM Lisdayana Maderer Lisdayana Maderer Colleague at OfferwiseBelo Horizonte, Minas Gerais, Brazil View →
2 education records

Julia Marques education

FAQ

Frequently asked questions about Julia Marques

Quick answers generated from the profile data available on this page.

What company does Julia Marques work for?

Julia Marques works for Offerwise.

What is Julia Marques's role at Offerwise?

Julia Marques is listed as Head of Customer Service | Offerwise at Offerwise.

Where is Julia Marques based?

Julia Marques is based in Belo Horizonte, Minas Gerais, Brazil while working with Offerwise.

What companies has Julia Marques worked for?

Julia Marques has worked for Offerwise and Sugarbush Resort.

Who are Julia Marques's colleagues at Offerwise?

Julia Marques's colleagues at Offerwise include Leonardo Villamizar Castro, Matias Ezequiel Macijaukas, Marcela Bossi, Natielle Amanda, and Giovana Lima.

How can I contact Julia Marques?

You can use AeroLeads to view verified contact signals for Julia Marques at Offerwise, including work email, phone, and LinkedIn data when available.

What schools did Julia Marques attend?

Julia Marques holds Postgraduate Degree, Organizational Leadership from Mba Usp/Esalq.

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