• Build, test, implement, upgrade, and maintain the EPIC system as part of the Cardiology team for LCMC facilities: University Medical Center (UMC), Children's Hospital New Orleans, Touro Infirmary, West Jefferson Medical Center, New Orleans East Hospital, East Jefferson General Hospital, Tulane Medical Center, and Lakeview Hospital.• Provided technical and at the elbow support (EPIC go-live support) for the EPIC implementations across all of the LCMC hospitals as well as EPIC system… Show more • Build, test, implement, upgrade, and maintain the EPIC system as part of the Cardiology team for LCMC facilities: University Medical Center (UMC), Children's Hospital New Orleans, Touro Infirmary, West Jefferson Medical Center, New Orleans East Hospital, East Jefferson General Hospital, Tulane Medical Center, and Lakeview Hospital.• Provided technical and at the elbow support (EPIC go-live support) for the EPIC implementations across all of the LCMC hospitals as well as EPIC system upgrades.• Analyze user requirements, workflows, and problems to automate clinical functions or to improve electronic medical record systems.• Develop tools for the providers and staff’s needs to give the highest quality healthcare to the patients by improving meaningful use compliance, ensuring patient safety, and increasing revenue efficiency.• Major Leadership & Project Management Efforts: Cardiology Third Party System Implementations and Upgrades (Philips XPER, Syngo Dynamics, FUJI Synaspe CV, Muse, Epiphany, ISCV, etc.), Application Migration Lead (AML), Supplies, CathPCI V5 Registry, EP Device Implant Registry, TDR, and BCA. Show less

• Analyzed, investigated, and identified discrepancies in material documents for Individual Economic Loss claims.• Handled confidential information according to FWA policies and procedures.• Used personal judgement to obtain additional documentation.• Determine the authenticity of documentation provided by the claimant.• Composed summaries of findings in accordance with FWA policies and guidelines.• Trained new team members on protocols; Identified claims that represent a… Show more • Analyzed, investigated, and identified discrepancies in material documents for Individual Economic Loss claims.• Handled confidential information according to FWA policies and procedures.• Used personal judgement to obtain additional documentation.• Determine the authenticity of documentation provided by the claimant.• Composed summaries of findings in accordance with FWA policies and guidelines.• Trained new team members on protocols; Identified claims that represent a pattern for potential organized fraud cases. Show less

• Served as the webmaster and administrative assistant for the Physics & Astronomy Department at LSU.• Created and maintained various websites via Adobe Dreamweaver software.• Maintained department alumni records and donation reports.• Served as the staff travel coordinator for faculty members, research staff, and visiting guests.• Processed student worker employment forms, supervised student workers, and handled student payroll.• Maintained department social media; Composed… Show more • Served as the webmaster and administrative assistant for the Physics & Astronomy Department at LSU.• Created and maintained various websites via Adobe Dreamweaver software.• Maintained department alumni records and donation reports.• Served as the staff travel coordinator for faculty members, research staff, and visiting guests.• Processed student worker employment forms, supervised student workers, and handled student payroll.• Maintained department social media; Composed faculty award nominations. Show less

• Assisted in troubleshooting technical issues via telephone or email.• Enabled and maintained the IT resources used by LSU students, staff, and faculty in the ITS classrooms.• Reimaged computers by replacing hard drives; Installed and updated software.

Packaged, addressed, and sealed invitations for the annual fundraiser; Assisted in the set up process and worked the annual fund raiser

Worked as an internal audit team member on a Mobile Device Security Audit and a Nestle Waters Factory Audit; Performed audit techniques such as planning audit steps, fieldwork, interviewing clients, documentation, and wrap up stage; Involved in special project to improve the Control Framework team room for Nestle USA and Nestle Purina PetCare Company; Exposure to SharePoint and Visio

Served as a phone operator for six government agencies including NCDF, GCDFH, FHFA OIG, HHS OIG, RATB, and DHS OIG; Aided in the documentation of fraud complaints and the handling of confidential information as part of a federal database; Educated callers on protocol and referred them to the necessary agency; Organized oral complaints into written reports to be used in federal investigations; Assembled work schedule for peers and maintained voicemails and call tracker; Trained new operators on… Show more Served as a phone operator for six government agencies including NCDF, GCDFH, FHFA OIG, HHS OIG, RATB, and DHS OIG; Aided in the documentation of fraud complaints and the handling of confidential information as part of a federal database; Educated callers on protocol and referred them to the necessary agency; Organized oral complaints into written reports to be used in federal investigations; Assembled work schedule for peers and maintained voicemails and call tracker; Trained new operators on protocols and proper techniques for filing complaints Show less

Updated Senate and House of Representative for Louisiana for the DHH website; Data entry using SharePoint; assisted in the transfer of data, images, and files from the old website to the new website

Addressed member concerns; informed new clients about prices, hours of operation, and amenities; answered phone calls; scheduled specific courts and times for tennis players; scanned and entered receipts into a designated database; handled daily incoming andoutgoing mail

Received HIPAA training; handled and filed patient medical records; organized patient files by doctor and appointment time daily; converted written medical records and documents into a designated database; arranged and organized doctor offices and cabinets