• Organised and executed donor stewardship events (50 attendants) encouraging relationship-building, including wellbeing elements• Facilitated community engagement events, promoting awareness of organisational mission and programs •Built strong relationships with major donors, trustees and Iraqi staff • Developed new impact reporting system to document success stories, increasing donor and employee engagement • Advocated for monthly cross-team meetings, circulating… Show more • Organised and executed donor stewardship events (50 attendants) encouraging relationship-building, including wellbeing elements• Facilitated community engagement events, promoting awareness of organisational mission and programs •Built strong relationships with major donors, trustees and Iraqi staff • Developed new impact reporting system to document success stories, increasing donor and employee engagement • Advocated for monthly cross-team meetings, circulating minutes which increased trustee engagement• Secured donations > £30k from major donors• Set up a new system for analysing donation sources using pivot tables Show less

- Excellent customer service, flexible with a short turnaround for responses to queries;- Juggled a busy workload e.g. 40 contracts and 11 sets of interviews in one week.

Used innovation and commercial awareness to help 100+ entrepreneurs test business ideas;Ran 4-day Explore Enterprise Courses; managed a caseload of sixty-five 18-30 year olds;Created new systems - streamlined the viability decision process; Built excellent cross-team relationships;

Wrote and developed course materials; delivered training sessions for a level 2 Sfedi course for 16 - 25s.

Converted complicated numerical reports into short written reports weekly, for restaurant managers;Introduced a new communication strategy that improved our relationship with an external client;Met tight deadlines; managed three restaurant accounts at any one time.

Produced presentation materials for senior managers, detailing KPI achievements;Trained colleagues in Excel, improving the teams’ Management Information reporting output.