2021 - 2024-Led and coordinated technical and development teams, ensuring alignment with business needs and strategic objectives.-Played a key role in designing and conceptualizing innovative products, collaborating closely with clients and end-users to identify opportunities and optimize solutions.-Served as the primary point of contact for clients, managing business relationships and ensuring effective communication to tailor technical solutions to specific client requirements.-Collaborated with development and product teams to facilitate the integration of technology services via APIs on platforms like Mercado Libre, Coinbase and Itau-Managed the entire product lifecycle, from conception to delivery, ensuring innovation, quality, and efficient use of resources.-Skilled in roadmap management, meeting deadlines, achieving project milestones, and closing contracts.-Monitored contract progress, implementing necessary improvements to continually enhance offerings.-Fostered a collaborative, goal-oriented team environment focused on continuous improvement and success.

-Prioritized the Product Backlog, collaborating with stakeholders from Marketing, Commercial, andTechnical Support to define OKRs and product vision.-Coordinated Sprints involving teams from analytics, UX/UI, developers, and IT, ensuringalignment with product goals.-Defined product vision and key functionalities, maintaining the functional roadmap and prioritizing backlog items.-Tracked key performance indicators (KPIs) and analyzed user behavior to inform decision-makingand optimize product performance.-Developed and executed communication strategies for both owned and paid media.-Coordinated and negotiated with various company sectors to facilitate the Mi Movistar Business Appas a communication tool.

-Responsible for e-care for Telefónica and Movistar on Web and Mobile platforms.-Focus on demand reduction projects in traditional channels.-Development and implementation of strategies in order to convert traditional processes into digital ones for businesses Fixed and Mobile, Business and Companies.-Responsible for the Mi Movistar Negocios application project with a focus on generating the inclusion of core functionalities to improve customer self-management

-Strategic design of long-term channels for Movistar and Telefónica de Argentina. (In person, telephone and online)-Detect trade opportunities based on research, trends, benchmarks and physical surveys in face-to-face channels. Promote innovation and disruptive criteria on the way of doing things.-Development of factual strategies focused on the client and how it relates to the services.-Investigation of the Customer Journey and long-term multichannel guidelines

-Coordination of launch and progress of the project.-Link intra areas (Procedures, Processes, Systems, Products, Commercial Intelligence, MKT, Sales, etc.).-Preparation, Distribution and budget monitoring.-Trade Marketing with suppliers.-Management of the different work teams

Mobile Internet Pusher-Design, implementation and monitoring of commercial campaigns for all sales channels for synergistic products (IM).-Budget monitoring-Closing forecast-Monitoring quarterly and annual objectives-Dictation of training and sales workshops.-Referent for contact with Movistar's internal areas.-Stock Management

Pusher Retail-Start up of campaigns (training, sales workshops, communication campaigns, incentive plans).-Budget monitoring and annual objectives-Pdv: visits, needs survey/image.-Quality: Quality reference in the leadership across all levels (Technical Call, Retail and synergistic products). Monitoring of indicators (Surveys, Churn, Listening).-Synergy: Reference for Fixed / Mobile synergy topics for all Management Coordination and monitoring of synergy meetings (Assembly of presentations, Indicators and budget monitoring).

- Commercial support in Speedy's synergy campaign with Movistar.- Monitoring of budgets and indicators at the agent level- Creation of a set of actions to boost sales and correct budget deviations- Direct dealings with owners and sellers to define and agree on points of improvement, assembly and delivery of training- Implementation of incentive plans (Movistar salespeople and account executives)- Survey of PDS's, to evaluate performance and knowledge of product, promotions, procedures and image. (Podvs Coating Definitions)- Permanent interaction with marketing and communication areas to coordinate channel actions

Customer Support; sales and tracking; making claims; online retention.