Julia E. Karcher Email & Phone Number

Greater Milwaukee Area

Greater Milwaukee Area

• Provide professional Interpretations services for Public Schools, clinics, home visits, and school field trips. Imperative to provide accurate interpretations between social workers, teachers, specialists, customers.

Greater Milwaukee Area

• Work with customers to provide proper processing on export shipments, resolve any issues that may arise with compliance, export documentation and/or transportation. I was able to develop closed rapports with customers.
• Work closely and communicate with outside sales reps in order to provide timely response to customers.
• Negotiate with sales representatives and various carriers to receive competitive rates and provide to current and potential customers for both air and ocean shipments. Because of my ability to negotiate rates with.
• Prepare and coordinate daily bookings with steamship lines and co-loaders for LCL, FCL and Air export shipments.
• Review export rules and regulations, free trade agreements, Incoterms and International Banking documents (Letters of Credit)
• Provide updated sailing information to customers and offices worldwide on all shipments. Enter information into system and generate daily billing.

• Oversee service contracts from steamship lines, checking for MQC – TEUs, liquidation damages, weight restrictions, expiration dates and other information which could affect the agreement between steamship line and our.
• Negotiate with sales representatives to see whether rates per container can be lowered, which has helped the company to remain competitive.
• Prepare and coordinate monthly bookings with steamship lines, send to customers and parties involved via email, including ramp/port cut off sailing, transportation move, complete routing, arrival dates, and other.
• Translate business documents from English to Spanish, Spanish to English and providing support to foreign and domestic customers with language needs. This has resulted in higher customer satisfaction, more accurate.
• Enter information into system (ITS) and report all details to U.S. Customs. Accurate entry has resulted in the company saving money in late documentation fees and penalties.
• As exports routed shipment supervisor, daily tasks include customer service and communicating with suppliers, vendors, as well as international agents to coordinate routed shipments.

• Assisted the president in all operational activities, travel, shows and conventions arrangements.
• Managed the office, including basic bookkeeping, checking accounts, weekly payroll, petty cash, maintained personnel records, data input of sales orders, invoices, purchase orders and monthly account reconciliation.
• Translated documents from English to Spanish and from Spanish to English.
• Involved in all aspects of receiving, shipping, domestic and international shipments.

• Tracked all inbound and outbound shipments.
• Involved in all aspects of warehousing.
• Updated information into system in a daily basis.
• Maintained control of inventory transactions, cycle counting and inventory accuracy. In the competitive market of that area and time, this work kept customer confidence in the company high and helped retain their.
• Monitored performance on customer service representatives, material handlers and warehouse coordinators.
• Generated all the shipments systematically.