Julia Krauss Email & Phone Number

Ontario, Canada

Whitby, Ontario, Canada

Managed all materials including purchasing, forecasting, planning, inventory control, production and operations for site generating annual revenue of over $23 million. Led a team of 15+ employees in operations, shipping/receiving, and production processes.

Whitby, ON

Managed all purchasing, vendor and inventory related activities to ensure annual sales targets met (in relation to profit margin for goods procured, and availability of goods for sale). Led team of 5 employees in all product packaging, shipping, receiving and inventory control processes.

Whitby, ON

Processed all customer invoices, statements, payments, and chargebacks. Processed and handled all customer relations for international accounts, including required CAED and NAFTA shipping documentation. Managed all shipping carrier accounts, including negotiation for improved pricing and service. Successful roll-out and implementation of new.

Whitby, Ontario, Canada

Processed all vendor invoices and payments, customer invoices, statements and receipt of payment, monthly commission reports and payment.Improved communication with purchasing staff and vendors to maximize cost savings.Vendor payments processed in a timely fashion to ensure early payment discounts received.Instituted electronic submission of monthly.

Whitby, Ontario, Canada

Managed all customer communication regarding orders (product lead-time and availability, pricing and shipping options) and entire lifecycle of the customer order. Handled all incoming calls, including managing caller queue for Technical Support department, greeted visitors and arranged boardroom bookings.