Julia Fallon Email & Phone Number

Foxboro, Ma

Ambulatory Practice Assistant in Rehabilitation Services providing support and solutions to clinicians and patients with a high degree of tact and diplomacy.

Siemens Healthcare Diagnostics / Norwood, Massachusetts

Proactively build and manage trusting working relationships with distributor partners to drive profitable economics for the customer and Siemens Healthineers while acting as a primary solutions provider. Responsible for supporting Siemens sales reps and Siemens distributors customer base who resell point of care instrumentation to reference labs, hospitals, and veterinary clinics. Generated revenue successfully by managing the sales order process for medical instruments.

Medway, Massachusetts

Proven leadership and ability to manage high profile accounts for high revenue producers of the company in several territories including; US Government (GSA), professional sport teams, major universities and national accounts. Notable accomplishments and skills:-Liaise between customers, internal operations, field sales, marketing and distribution network-Successful performance managing the sales order process within established territories-Generate sales quotations and sales opportunities for Territory Managers -Secure new orders with customers by finalizing order details such as payment, customization and delivery Liaise between customers, internal operations, field sales, marketing and distribution network-Manage order process and generate sales orders utilizing Oracle, PeopleSoft in compliance with Corporate policy and ISO requirements -Generate sales orders utilizing Oracle/PeopleSoft in compliance with Corporate Policy and ISO requirements-Monitor accounts by partnering with logistics and communicating with internal departments to ensure customer delivery expectations are met, collaborate with logistics and manufacturing to meet order demands-Handle customer inquiries in designated territories, assist with quotations, generate incremental sales, assist with providing product info, pricing specifications and comparisons, exceeded yearly quota for direct home sales-Develop and promote new business by executing outbound call campaigns to current customers and new customers, includes researching prospective organizations and identifying decision makers-Monitor daily workflow utilizing Salesforce.com dashboard to ensure required deadlines and tasks are completed-Update and maintain accurate customer contact information in the CRM database (Salesforce.com)-Resolve and bring closure to incoming customer inquiries, complex customer requests and complaints, issues including return authorizations, credit approvals, and special date requests

Medway, Massachusetts

Managed order to shipment process to ensure customer/company satisfaction, received, prepared, and entered sales orders into system verifying pricing, products, payment terms, order details, requested installation dates. Notable accomplishments and skills:-Reviewed backlog and maintained database for accurate information-Followed orders for respective customers through system communicating with customers, field sales, distribution networks, and internal departments to ensure customer delivery expectations were met-Received incoming customer inquiries, entered leads into data base and distributed to appropriate sales channel, managed lead data base in salesforce for respective territory-Supported domestic field sales team and distribution network, promoted company sponsored programs to distribution network in support of the product line -Achieved numerous product certificates and performance awards-Managed Employee Purchase Program