Julia Ferrero Email & Phone Number

West Chester, PA, US

Haverford, Pennsylvania, United States

Wyomissing, Pennsylvania, United States

• Assist veterinary team in various medical procedures, including but not limited to vaccinations, blood draws, and routine examinations.
• Assist in the examination room by restraining animals, obtaining medical histories, and preparing treatment areas.
• Handle reception duties including scheduling appointments, managing phone inquiries, and processing payments.

West Chester, Pennsylvania, United States

• Greet and serve an average of 200+ customers daily, providing prompt, personalized, and friendly service in a fast-paced environment.
• Take customers’ orders diligently and at the end of the day balance the cash and record it for review by management staff.
• Maintain an organized and tidy café environment by regularly cleaning equipment, espresso machines, tables, and cupcake case.

West Chester, Pennsylvania, United States

• Greeted guests and seat patrons by escorting them to assigned tables or communicate delays and offer additional services such as beverages to keep them occupied while waiting.
• Presented menus, created a personal dining experience, answered questions, and offered information on menu items, beverages, and specials.
• Accepted and organized reservations and prioritized reservations to accommodate customers.
• Addressed guest requests or complaints and escalate major complaints to the manager.

Shillington, Pennsylvania, United States

• Communicated with parents regarding daily activities, behavior, or issues to inform and build trust with the parents of children.
• Transported kids to activities and appointments securing safety and timeliness of kids’ day-to-day schedules.
• Maintained upkeep of household and pets to provide a safe and clean environment for children.

Bachelor Of Science - Bs, Conservation Biology, Graduate

High School Diploma

Activities and Societies: Key Club, Environmental Club, Volleyball