Julia Flagg Email & Phone Number

Toronto, Ontario, Canada

North York, Ontario, Canada

Serving and engaging with guests. Overseeing kitchenettes at OSSTF. Helping with catering events

Toronto, Ontario, Canada

Working at Deloitte University as a Barista in a corporate-hospitality setting. Contributing to a positive environment with a top-tier standard of service; exceeding guest expectations.Referring to the schedule detailing the number of guests and break times to serve guests accordingly. Using prior Food Service experience to mitigate improper storing of food and chemicals. Completed DU North Service Standard Training:Training sessions in the classroom at Deloitte University. Understanding how guests experience Deloitte University and offer unique insights from the guests view. Completed Servers Excellent Exam, additional hospitality training.Learning latte art; can work on automatic and manual espresso machines.Requesting products and regular orders.

Toronto, Ontario, Canada

Followed food safety, cleaning and sanitation procedures, and COVID-19 protocols; monitored the health screenings for guests.Flexible and adaptable to change, over the 6 years of my employment at the University of Toronto I worked in several different locations: Tim Hortons (2016-2019)Blue Dragon: U of T brand coffee (2019)University College Residence (May 2020)New College Residence (2021-2022)

Toronto, Ontario, Canada

Followed food safety and sanitation procedures. Calibrated themometer and logged temperatures accurately, communicating any discrepencies with workers or management.Displayed food aesthetically, discarded and logged food waste. Responsible for till; producing accurate change and correcting clerical errors. Built a rapport with guests, and positively contributed to a team-oriented setting.Prioritized customers safety by assisting guests with dietary or allergen concerns they had.Demonstrated leadership by training several coworkers effectively and respectfully.TOOK ON INITIATIVE: Checked for pin-pad skimming.Worked in receiving: unloaded and checked inventory for delivered products by following FIFO.Baking experience; applied FOH experience to use an appropriate amount of product. Cleaned walk-in fridge and oven.