Julia Grant Email & Phone Number

Austin, TX, US

Austin, Texas, United States

• Provide personalized customer service, assisting shoppers in finding the perfect items and ensuring a positive shopping experience.
• Manage sales transactions and maintain detailed knowledge of product lines, contributing to store sales goals.
• Collaborate with the team to maintain an organized and visually appealing sales floor.

Austin, Texas, United States

Virtual Force is a Technology Advisory, Innovation, Design and Engineering firm. We work with growth stage startups, SMBs and Enterprises as Technology partners.We specialize in developing and delivering beautiful products at high speed and quality. We have built products in Fintech, Healthtech, Edtech, IoT, AI, alternate lending and models like.

Austin, Texas Metropolitan Area

• Developed and implemented marketing plans and strategies to boost company visibility on social media, via email, and at in-person events.
• Collaborated closely with internal teams including sales, operations, and finance to ensure alignment of overall objectives across departments.
• Created effective messaging using language, graphics and marketing collateral.
• Translated creative ideas into tactical deliverables and initiatives.

• Managed a pipeline of 200+ clinicians building personal relationships while assisting with booking shifts, pay concerns, and personal matters.
• Analyzed trends in clinician behavior to identify and mitigate pain points and increase the number of shifts booked per month.
• Worked with upper management to understand complex situations and advocated for the well-being of clinician and facility relationships.

Tampa, Florida, United States

• Scheduled and conducted new employee orientations.
• Maintained informational resources, tracking and documenting requests for updates, certification, background checks, and credentialing.
• Checked applications for missing information and organized spreadsheets.

Clearwater, Florida, United States

• Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
• Conducted group interviews with new prospects to ensure solid cultural alignment between client and candidate.
• Organized and maintained payroll information by entering data, deleting errors, and calculating and collecting information.

• Partnered with team leaders to identify and address challenges and opportunities.
• Coached team on company policies, procedures, and best practices to enhance operationalefficiency and employee productivity.
• Drove customer escalations to resolution by engaging directly with clients.

• Provided outstanding service to new and long-standing customers by attending closely to concerns and providing tailored solutions.
• Asked probing questions to determine service needs and accurately input information into complex data management systems.
• De-escalated problematic customer concerns, maintaining a calm, friendly demeanor while handling up to 60 calls a day.

• Collaborated on logos, website design, and created content for the website’s launch.
• Followed project content guidelines for each social media post and product description.
• Brainstormed creative methods to relate social media content to target demographics.

• Created an online brand reselling vintage clothing on the Depop platform
• Sourced, photographed, modeled, and edited all pictures and wrote compelling product descriptions
• Gained an audience of 43,000 followers with over 1,300 items sold.

Clearwater, FL

• Specialized in product knowledge and application of eco-friendly car cleaning products.
• Engaged customers by making sales and representing the brand at a mall kiosk

Marketing, Marketing

Activities and Societies: Sales and Marketing Club

Marketing

Activities and Societies: Republican Club Major in Marketing with a minor in Cross-Cultural Studies