• Member of the Peer to Peer Network Advisory Committee contributing to the Peer to Peer Network project through workshop development, training and education documentation as well as interactions with current and potential eHeatlh end users• Respond to escalated Service Desk tickets based on issue priority and evaluating clinical and technical implications for the patient and end user• Co-ordinate and organize communications with external stake holders and vendors answering and posing questions regarding continuous quality improvements of the Pharmacy Network• Communicate with end users and vendors for issue resolution as well as provide post resolution follow up to ensure complete understanding and comprehension of current issues• Developing an effective post deployment follow up plan ensuring all connected pharmacies throughout the province receive appropriate support and an opportunity for feed back regarding the operation of the Pharmacy Network• Working with the Privacy Department and CYFS to develop a policy and procedure surrounding child adoption throughout the province•Provide onsite pharmacy support for Pharmacy Network and HEALTHeNL deployment throughout the province

• Prepared compounded medications for patient specific prescriptions including capsules, suppositories, transdermal creams, bio-identical hormone replacement therapy, lolli-pops and gummy treats• Communicated with Physicians, Dentists and Veterinarians regarding compounded medication formulas; completed research to aide in their prescribing of patient specific medications• Managed an efficient inventory, assuring that products arrive from out of province on time for highest level of patient compliance and satisfaction• Organized material and presented at marketing opportunities, including CAPT Conference, NLVAA Con, National Pain Association and the NL Pet Expo• Created brochures, flyers, posters and power point presentations for marketing and salespurposes