Julia Janicka

Julia Janicka Email and Phone Number

IT Support | Archaeologist @ Zoi
berlin, berlin, germany
Julia Janicka's Location
Spain, Spain
About Julia Janicka

Archaeologist turned Information Technology Support Engineer with excellent communication skills, both written and oral. By nature I am vigilant and attentive to details, always looking for patterns and connections. I am methodical in processing facts as well as a fast and keen learner. Big fan of teamwork and agile workflow with a can-do attitude. Passionate about user friendly solutions and technologies.julkajanicka@gmail.com

Julia Janicka's Current Company Details
Zoi

Zoi

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IT Support | Archaeologist
berlin, berlin, germany
Website:
zoi.de
Employees:
72
Julia Janicka Work Experience Details
  • Zoi
    It Support Engineer
    Zoi Aug 2024 - Present
    Barcelona, Catalonia, Spain
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  • Digital Legends Entertainment
    It Support Specialist
    Digital Legends Entertainment Jan 2024 - Jul 2024
    Barcelona, Catalonia, Spain
    Information Technology Support (parental substitute)• Responsible for onboarding and off boarding processes. • Full management and documentation ofhardware lifecycle, creating workflows monitoring devices, hardwarepurchasing. • Creating user friendly documentations and guides on Confluence. • Daily ticketing resolution with Jira and ServiceNow. • Close collaboration with office manger and procurement
    View
  • King
    Information Technology Intern
    King Jun 2023 - Sep 2023
    Barcelona, Catalonia, Spain
    • End-user support for Mac, Windows and mobiles, covering hardware, software, applications, services and virtual machines. Daily ticket processing using Jira and ServiceNow• Full onboarding of new starters and offboarding of leavers • Full management and documentation of hardware lifecycle• Hardware inventory
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  • Ntt Ltd.
    Service Desk Analyst
    Ntt Ltd. Jan 2023 - May 2023
    Barcelona, Catalonia, Spain
    Receiving calls and e-mails regarding IT related issuesCarrying out troubleshooting for hardware and software issuesRemotely installing software packagesAssigning tickets to the appropriate resolver groupsKeeping the customer updated regarding the progress of their case
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  • Universitat Autònoma De Barcelona
    Phd Researcher
    Universitat Autònoma De Barcelona Oct 2018 - Oct 2022
    Barcelona, Catalonia, Spain
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Julia Janicka Education Details

Frequently Asked Questions about Julia Janicka

What company does Julia Janicka work for?

Julia Janicka works for Zoi

What is Julia Janicka's role at the current company?

Julia Janicka's current role is IT Support | Archaeologist.

What schools did Julia Janicka attend?

Julia Janicka attended Ironhack, Universitat Autònoma De Barcelona.

Who are Julia Janicka's colleagues?

Julia Janicka's colleagues are Duy Vo, Alba Hernández Castro, Triet Truong, Laura Gracia Faust, Anastasia Smirnova, Vidhi Naik, David Gavira Serrano.

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