I was responsible for overseeing the working process in the sales department on Amazon and other related projects. The category is Beauty & Personal Care (Amazon USA).My responsibilities: - Trademark management - Leading the Influencer Marketing department- Overseeing the Amazon PPC department- Overseeing the launch of new products and sales boosting on Amazon- Onboarding and overseeing Amazon account managers and product managers- Assistance with hiring account managers, product managers, project managers, a lawyer and a finance director- Developing a software for the company’s needs

I was responsible for all the technical tasks. The categories are Beauty & Personal care and Dietary Supplements (Amazon USA). - Listing optimization: creating and optimizing product detailed pages, writing titles, bullet points, descriptions, uploading images, videos and A+content- Writing Amazon posts and creating promotions- Fixing issues with the product detailed pages, Amazon PPC and other account issues- Everyday communication with Amazon Seller Support via emails and calls- Writing appeal letters- Uploading information using the inventory files- Customer service: handling customer inquiries and complaints, refunds and returns- Feedback management- Monitoring account performance metrics- Assistance with trademark registration

I was managing the full product life-cycle on Amazon. The categories are Art & Crafts supplies, candle making and gardening (Amazon USA, CA, UK, DE, FR, IT, SP, AU).My responsibilities: - Competitor analysis, market research, product research- Product development, negotiation with suppliers from China, sample testing, logistics management- Listing creating and optimization- Amazon PPC management, promotion management (coupons, deals)- Feedback and review management- Sales analysis, price management, inventory management- Shopify & Walmart management

I was responsible for launching new nonfiction ebooks on Amazon Kindle.My responsibilities: -Market research, competitor analysis, product research - Product development, preparing titles, table of content, working with copywriters and designers to create an e-book- Promotion management, sales analysis