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Julia Lapteeva is listed as Customer Support Team Lead at Boxmode, a with 21 employees, based in Dnipro, Dnipropetrovsk, Ukraine. AeroLeads shows a matched LinkedIn profile for Julia Lapteeva.
Julia Lapteeva previously worked as Business Development Manager at Ning Interactive Inc. and Teacher at Lyceum Of Information Technologies. Julia Lapteeva holds Master'S Degree, English Language And Literature, General from Oles Honchar Dnipro National University.
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I have work experience in B2C companies, know how to provide excellent customer service based on proactive approach, and can can set up mutually beneficial communications between clients, product, and team on different levels. For a startup product, I have built a support team that in a year surpassed the declared SLA four times without quality loss.
Listed skills include Научно Исследовательская Деятельность, Искусство Публичного Выступления, Editing, English, and 11 others.
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- Form and document policies for workflows- Manage the community of clients- Monitor key metrics achievement by the support team- Analyze clients' feedback- Form reports on the team's results regularly
- Search for new niches to find potential customers- Lead generation- Communication with potential and prospective clients- Product presentation- Ongoing support for clients
Dnipropetrovsk Region, Ukraine
Other employees you can reach at boxmode.com. View company contacts for 21 employees →
Jhon Rey Adame
Colleague at BoxmodeBohol, Central Visayas, Philippines
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AB
Anastasiya Baginskaya
Colleague at BoxmodeKyiv, Kyiv City, Ukraine
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LW
Lana William
Colleague at BoxmodeLos Angeles, California, United States
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OB
Olga Baginskaya
Colleague at BoxmodeKyiv, Kyiv City, Ukraine
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Quick answers generated from the profile data available on this page.
Julia Lapteeva works for Boxmode.
Julia Lapteeva is listed as Customer Support Team Lead at Boxmode.
Julia Lapteeva is based in Dnipro, Dnipropetrovsk, Ukraine while working with Boxmode.
Julia Lapteeva has worked for Boxmode, Ning Interactive Inc., and Lyceum Of Information Technologies.
Julia Lapteeva's colleagues at Boxmode include Jhon Rey Adame, Anastasiya Baginskaya, Lana William, and Olga Baginskaya.
You can use AeroLeads to view verified contact signals for Julia Lapteeva at Boxmode, including work email, phone, and LinkedIn data when available.
Julia Lapteeva holds Master'S Degree, English Language And Literature, General from Oles Honchar Dnipro National University.
Julia Lapteeva is listed with skills including Научно Исследовательская Деятельность, Искусство Публичного Выступления, Editing, English, Customer Service, Microsoft Office, Высшее Образование, and Разработка Учебного Материала.
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