-Demonstrated strong leadership skills by managing a small team and maintaining effective communication between departments. -Contributed creative ideas to enhance the store's visual appeal and customer experience, ensuring alignment with the brand’s image.-Developed analytical skills through performance tracking, trend analysis, and competitor research.

-Initiated creative redesign of premium suites to elevate the hotel's profile while contributing to brand advertising and proposing strategies that boosted restaurant profits.-Handled customer feedback and swiftly resolved issues, ensuring a positive guest experience.-Expertly overseen daily operations, including rooms management, front desk services, and events planning.-Managed the administrative tasks of the hotel reception, including processing invoices, ensuring timely payments, and resolving any discrepancies efficiently.