Julia L. Email & Phone Number

Clarion, Pa, Us

United States

Provided management consulting to support an organization's social media presence by supporting communications on a variety of social media platforms, including Facebook and Instagram.Ensured that content published met brand guidelines, and overall communication style; monitored social media channels to build a community of followers, handle support questions, and increase engagementCreated engaging and original media images, videos, and content for cross-platform posts that aligned with the content and advertising schedules for clients.Tracked engagement on published content, defined and revised key performance indicators, and recorded customer feedback.

United States

Trained crew and fellow swing managers proper protocols for food preparation, food safety guidelines, and kitchen safety protocols.Created schedules of the limitedly available crew to create the most efficient shifts possible, ensuring full coverage to minimize service interruptions.Oversaw shifts of 4 to 12 employees, keeping team accountable to ensure food was delivered quickly and correctly, resulting in high customer satisfaction.Managed new hiring procedures including calling candidates, arranging interviews, and leading crew orientation.Trained managers on positioning guides, shift-leading, operating system and machinery, and how to correctly countdown drawers and enter deposits.