Julia Kane Email & Phone Number

Langley, Bc, Ca

Langley, British Columbia, Canada

Intermediate knowledge of Business Central, QuickBooks, and Macola ERP systemsEntering invoices, making weekly cheque runs, as well as wires and EFTs, to ensure on time paymentsCreating statements and invoices for customersEnsuring customers outstanding sales invoices are collected

Burnaby

Catering ServerBeer Garden Cashier for Concerts at Deer Lake Park: Responsible for own cash outs as well as helping with the counting of the nights total for all tills (Between 8-15 tills).Other Catering:Responsible for set up and take down of a range of catered events. Range from big Weddings, to small training groups.Cafe Cashier, Busier, Server: Keyholder; responsible for nightly cash outs of the till.

LEADERSHIP SKILLS• Created a projection manual for co-workers• Remodeled an employee incentive program• Deliver employee performance discussions and reviewsTECHNOLOGICAL SKILLS• Computer skills include: Microsoft Word, PowerPoint, Excel, and Final Cut Pro• Posting to company Facebook page to encourage community involvement, and information about upcoming events and promotions• Understand and can use Hootsuit, Twitter, Facebook, and other social media• Can learn and understand computer programs quickly• Troubleshoot problems that may arise with projectors, tills, computers, etc., putting in a work order when required• Working with IT over the phone to fix projectors on siteORGANIZATIONAL SKILLS• Process invoices, order inventory and supplies• Handle end of day tasks such as, employee till cash outs, finalizing end of day reports, verifying staff hours for payroll• Answer emails from staff, head office, and customers in a professional and timely manner• Answer and return phone calls to staff and customers in a professional and timely manner• Coordinating with guests to book birthday party rentals• Accommodating rentals and insuring all the clients needs are met INTERPERSONAL SKILLS• Participate in group interviews and panel interviews to hire new staff• Manage staff and kept them on task• Communicate with staff expectations for the shift• Communicate with fellow management on daily events, and tasks to be completed via a slackTRAINING SKILLS• Traveled to Alberta and Ontario to train employees at the new theatre locations• Train new employees policies and procedures as well as enforcing new policy rollouts with old employees• Prepare and run orientation for new employees• Prepare and run staff meetings to teach proper procedures• Train staff positions including Vista till system• Training coworkers and staff on proper procedures for projection including safety precautions for changing projector bulbs

Leadership skills• In house management• Following up on assigned tasks of employees• Event Management• Created an employee incentive programTraining skills• Trained Employees in Alberta and Ontario at new theatre locations• Trained new managers in Alberta on cash handling policies• Trained new employees on policies and procedures as well as introducing new policy rollouts with present employees• Prepared and ran orientation for new employees• Prepared and ran staff meetings informing staff of new procedures• Trained staff on Vista till system and other new technologyTechnological skills• Proficient in Microsoft Word, Excel, and PowerPoint• Some knowledge in Sage Simply Accounting program• Troubleshooting problems that may arise with projectors, customers, tills, computers, ect.• Quick to learn new technology and able to troubleshoot problems that may arise with computers and other office equiptmentCustomer Service Skills• Provide customers with assistance and information on products• Helping customers make an educated purchase• Processing transactions and refunds while maintaining a high level of customer serviceOrganization skills• Maintaining a clean and organized workspace• Used computer skills including Microsoft Word and PowerPoint for staff meetings, and Adobe Photoshop for employee incentive programInterpersonal skills• Being a part of a team• Motivating staff to keep busy• Participating in group interviews and panel interviews to hire new staff• Managing staff and kept them on task

Bachelor Of Business Administration (Bba), Accounting And Finance

Bachelor Of Arts (B.A.)

Activities and Societies: Rowing Team

Business Administartion Diploma, Business Certificate, Accounting And Finance

Business Administration Diploma

Certificate, Teaching English As A Second Or Foreign Language/Esl Language Instructor

TEFL program

Highschool Diploma