Julia Macfall Email & Phone Number

Greensboro, North Carolina, United States

Ownership and oversight of all implementations and consulting solutions for new and existing software clients. Agile process owner ensuring the use of cutting-edge methodologies and best-practice recommendations baked-in to every client implementation and touchpoint.

Greensboro, North Carolina, United States

Program owner and Sr. Manager, ensuring provision of successful solutions for all implemented apexportal clients. Created and managed implementation strategies, account management processes, client success solutions and overall reporting/oversight. Developed and managed the client executive business review process, implementing regular touchpoints and.

Sr. Project Manager in the Global Business Partner Technology Solutions group. Specializing in management and oversight of large-scale custom AP SaaS implementations/solutions for a diverse array of Fortune 1000 companies.

Greensboro, NC

Account Manager and Implementation Consultant for FirstStrike Commercial software at APEX Analytix.Experienced digital services professional working with SaaS software implementations and executive client relationship management. Provides best-use consulting, training, project management, and product enhancement development for a suite of SaaS software.

Greater New York City Area

• Member of the Content Acquisitions and Strategic Alliances (CASA) group at S&P Global.
• Worked as account liaison for all S&P data vendors, including working with every part of the AP process to ensure payment issues were resolved and invoices processed correctly.
• Managed inbound subscription agreements with vendor partners, working with internal business stakeholders to ensure agreements meet business needs while securing the broadest possible rights to the licensed data.
• Developed current process for invoice and pricing verification for inbound data vendors against existing agreements.
• Managed contracts lifecycle for all S&P Global data agreements, including renewals management, resolving contract issues with business stakeholders, and organizing and managing the global data contracts database.
• Managed data subscriptions for 1800+ S&P subscribers, including Bloomberg and Thomson Reuters terminals.

Greater New York City Area

• Drafted and reviewed contracts related to all grants managed by New York University’s Office of Sponsored Programs.
• Managed the grants subaward process, including coordination with internal stakeholders and negotiation of agreements.
• Acted as an internal knowledge base for NYU Contract Office policies and procedures, with a primary focus on federal grant award policies/guidelines and general contracts management best practices.

Greater New York City Area

• Legal, technical, and operational coordinator for Nature Publishing Group’s global site licensing sales department.
• Approved client licensing change requests, coordinating with Nature’s legal counsel on complex requirements.
• Drafted licensing language describing new business requirements and products sold by Nature Publishing Group, creating and managing a library of pre-approved contract modifications.
• Developed and managed agreement database for all client licensing agreements.
• Coordinated efforts with key technical and sales stakeholders to develop internal best practices for product support.

Wilmington, North Carolina Area

• Audited sales orders to ensure compliance with sales contracts established for >$1,000,000 accounts.
• Coordinated shipments with fulfillment teams to ensure contractual shipping deadlines were consistently met.
• Handled inbound calls regarding orders placed via the www.verizonwireless.com website.