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Julia Matei is listed as Business Intelligence Analyst at HP, a with 91179 employees, based in Bucharest, Romania. AeroLeads shows a matched LinkedIn profile for Julia Matei.
Julia Matei previously worked as Service Desk Specialist at Endava and Service Desk Technician at Endava. Julia Matei holds Master'S Degree, Wine from The Technology Of Producing High Quality Wines And Derived Products.
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Julia Matei is a Business Intelligence Analyst at HP.
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Bucharest, Romania
-HPnow Lead.-Collaborate with stakeholders to gather, document, and prioritize business requirements for data-driven projects.-Performing daily quality checks;-Delivering training for all new joiners in the team;-Back up for my manager & Buddy for new hires;-Apply statistical methods and models to uncover trends, correlations, and potential areas for improvement.
Romania
-Keeping the procedures up to date;-Delivering training for all new joiners in the team and overlooking their progress;-Elaborate tests for each training section of the starter process;-Delivering a monthly report on quality, containing QA check results, proposed improvement actions, retrospective analysis on QA improvement actions from previous months and conclusions;-Helping the Team Leader and Operational Manager with different tasks;
Cluj, Romania
-First point of contact for Customers for raising IT service incidents or requests via email, phone, instant messaging or any other agreed channel -Monitor Customer infrastructure alerts using specific tools-Log and classify each incident or request using Service Management tools -Provide 1st level IT service support - perform troubleshooting and resolve if possible, perform Request Fulfilment -Escalate incidents or requests to appropriate support teams in case resolution is not possible at SD level -Keep Customer updated on agreed intervals, based on Service Level Agreements -Provide details on cause, resolution or steps using non-jargon terms -Act as an interface between Customers and Endava support teams
Myrtle Beach, South Carolina, United States
My Work & Travel experience has been a transformative journey, allowing me to immerse myself in different cultures while developing valuable professional skills. Over the course of this program, I have worked as a hostess, server, and sales assistant, each role contributing uniquely to my personal and professional growth.Throughout my Work & Travel experience, I developed exceptional customer service and interpersonal skills. My ability to multitask, attention to detail, and proficiency in handling point-of-sale systems were significantly enhanced.This journey has not only equipped me with practical skills but also enriched my cultural understanding and adaptability. Engaging with people from various backgrounds has broadened my perspective, making me a more empathetic and effective communicator.
Other employees you can reach at hp.com. View company contacts for 91179 employees →
Gowtham V
Colleague at HpChennai, Tamil Nadu, India
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Karla Najarro
Colleague at HpSan Francisco, California, United States
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Mr Mallik
Colleague at HpDurgapur, West Bengal, India
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Eva Biene
Colleague at HpBerlin Metropolitan Area, Germany
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Alon Elias
Colleague at HpLos Angeles, California, United States
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Susan Gottlieb
Colleague at HpCopenhagen, Capital Region Of Denmark, Denmark
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Ana Berenice González
Colleague at HpGuadalajara, Jalisco, Mexico
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Akash Ali
Colleague at HpKarāchi, Sindh, Pakistan
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Helen Wightman
Colleague at HpChesterfield, England, United Kingdom
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Ashley Park
Colleague at HpChaoyang, Liaoning, China
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-technology of producing high quality wines, special wines and derived products. -managing the wine business and distribution; -control.
Quick answers generated from the profile data available on this page.
Julia Matei works for HP.
Julia Matei is listed as Business Intelligence Analyst at HP.
Julia Matei is based in Bucharest, Romania while working with HP.
Julia Matei has worked for Hp, Endava, and American Experience.
Julia Matei's colleagues at HP include Gowtham V, Karla Najarro, Mr Mallik, Eva Biene, and Alon Elias.
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Julia Matei holds Master'S Degree, Wine from The Technology Of Producing High Quality Wines And Derived Products.
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