Julia Melton Email and Phone Number

Managed the day-to-day operations of the Publications Department, directing writing projects, editing content sessions for ongoing and upcoming projects, promoting creative ideation and problem-solving. Facilitated weekly , and approving final copies. Implemented timelines for all assignments to optimize efficiency. Led targeted brainstorming staff meetings to foster collaboration and ensure alignment on objectives. Enforced adherence to ministry policies and procedures to maintain high standards.• Conducted interviews for prospective candidates, evaluating qualifications to assess departmental fit.• Delivered comprehensive training/onboarding programs for new hires, equipping them with the skills and knowledge essential for success in their roles.• Generated detailed reports, including departmental productivity analyses and status updates on pending/current projects. Presented reports to Senior Management for comprehensive reviews, aiding informed decision-making across the department and other ministry departments.• Oversaw annual performance reviews, providing constructive feedback and evaluating employees' contributions to enhance professional development and overall team effectiveness.• Supervised freelance writers by analyzing their work performance, and managed time sheets to ensure accurate tracking of project hours. • Prepared and approved timesheets for departmental staff/freelance writers, maintaining meticulous records for efficient payroll and resource management.

Crafted and edited diverse content, including books, magazine articles, web content, and monthly partner letters, ensuring clarity and engaging narratives. Reviewed and edited broadcast scripts to enhance the overall quality and impact of the messaging.• Collaborated with the Marketing Department to create and edit compelling copy for various marketing tools, including brochures, posters, products, and magazine covers. • Developed writing/proofreading tests for prospective applicants to assess skills and suitability for the roles.

Leveraged exceptional communication, organization, and multitasking skills to contribute to the daily operations of the department—including the preparation, maintenance, and management of the workflow calendar. Expertly handled the Manager's calendar and oversaw materials preparation for weekly staff meetings. Created detailed timelines for writing projects, ensuring efficient project management. Effectively addressed and resolved work-related issues to maintain a smooth workflow.• Compiled and submitted bi-weekly timesheets, ensuring accurate recording of working hours. • Developed and updated Departmental Standard Operating Procedures (SOPs) to streamline processes and enhance efficiency. • Actively participated in new hire training, expediting the training and onboarding processes. • Managed office supplies and inventory by ordering as needed, and optimizing resource availability. • Provided exceptional customer service while answering, screening, and redirecting calls to maintain effective communication channel.