Julia Newbill, Itil

Julia Newbill, Itil Email and Phone Number

Business Operations Manager - CX Americas Workforce Planning and Strategy @ Cisco
Chapel Hill, NC, US
Julia Newbill, Itil's Location
Raleigh-Durham-Chapel Hill Area, United States
Julia Newbill, Itil's Contact Details

Julia Newbill, Itil personal email

Julia Newbill, Itil phone numbers

About Julia Newbill, Itil

High committed and results-driven Business Operations Manager with 15+ years of experience in optimizing operations and driving efficiency within the Advanced Services business. Demonstrated success in streamlining processes, cutting costs, and improving customer satisfaction.

Julia Newbill, Itil's Current Company Details
Cisco

Cisco

View
Business Operations Manager - CX Americas Workforce Planning and Strategy
Chapel Hill, NC, US
Website:
cisco.com
Employees:
94888
Julia Newbill, Itil Work Experience Details
  • Cisco
    Business Operations Manager - Cx Americas Workforce Planning And Strategy
    Cisco
    Chapel Hill, Nc, Us
  • Cisco
    Business Operations Manager - Cx Americas Workforce Planning & Strategy
    Cisco Oct 2024 - Present
  • Cisco
    Business Operations/Resource Management Public Sector, Commercial & Canada/Federal Clearance
    Cisco Mar 2017 - Oct 2024
    Raleigh-Durham, North Carolina Area
    ▪ Team Lead for Americas Resource Managers▪ Providing data intelligence through generation of complex reports and analyses from multiple cross-functional sources to substantiate business decisions and recommendations▪ Understanding, establishing and documenting internal business process, enabling the organization to operate more efficiently, saving time and cutting cost.▪ Interlock with Leaders, Finance and Theater Operations on opportunities pipeline, capacity planning and resource… Show more ▪ Team Lead for Americas Resource Managers▪ Providing data intelligence through generation of complex reports and analyses from multiple cross-functional sources to substantiate business decisions and recommendations▪ Understanding, establishing and documenting internal business process, enabling the organization to operate more efficiently, saving time and cutting cost.▪ Interlock with Leaders, Finance and Theater Operations on opportunities pipeline, capacity planning and resource prioritization and affordability▪ Managing staffing partner activities for hiring of contractor resources▪ Additional areas of responsibilities include CBU, resource contracts, headcount forecasting, SOWs, Purchase Orders and asset management Show less
  • Cisco
    Customer Operations Manager - Us Public Sector Professional Services
    Cisco Jun 2013 - Mar 2017
    Rtp, Nc
    ▪ Experience in creating business plans, measuring business success and creating strategies to mitigate underperforming aspects of service delivery▪ Managed multi-million dollar Civilian and DOD Accounts ▪ Worked closely with Sales and professional services team members to deliver the best service management product integration experience for the customer▪ Leader of organization level initiaitives with expertise in managing cross functional teams resulting in delivering positive… Show more ▪ Experience in creating business plans, measuring business success and creating strategies to mitigate underperforming aspects of service delivery▪ Managed multi-million dollar Civilian and DOD Accounts ▪ Worked closely with Sales and professional services team members to deliver the best service management product integration experience for the customer▪ Leader of organization level initiaitives with expertise in managing cross functional teams resulting in delivering positive outcomes with sustainable gains▪ History of excelling in introducing organizational change, increasing customer service levels and infusing new and existing technology with institutional knowledge to evolve business methodologies and execution▪ Consistent record of improving team performance and increasing morale through proven leadership methods▪ Created and led a team of operations managers and third party industry vendors to instantiate a managed service for the recruitment and training of new employees Show less
  • Cisco Systems
    Project Manager
    Cisco Systems Apr 2012 - Jun 2013
  • Ecpi University
    Admissions Advisor
    Ecpi University Oct 2007 - Aug 2011
    Raleigh-Durham, North Carolina Area
  • Conclave Management
    Project Manager, Assistant Marketing Coordinator
    Conclave Management Oct 2006 - Oct 2007
    Raleigh-Durham, North Carolina Area
  • Department Of Juvenile Justice
    Intern
    Department Of Juvenile Justice Aug 2005 - Dec 2005
    Wilmington, North Carolina Area

Julia Newbill, Itil Skills

Cisco Technologies Management Customer Service Training Project Management Program Management Networking Webex Microsoft Office Security Project Planning Recruiting Cross Functional Team Leadership Data Center Salesforce.com Telecommunications Os X Voip Leadership Customer Relationship Management Project Coordination Sharepoint Escalations Management Logistics Cisco Ucs Conflict Management Failure Analysis Mac Os X Microsoft Office Xp Salesforce Citrix Relationship Building Mentoring Trend Analysis Smartsheet Agile Project Management Kanban Facilitation Rma Creation Backlog Management Sr Creation Svo Status Tool Security Clearance Leading Safe Agilist Trained Scrum Master Training Scrum Practices Iteration Planning Pep Tool Fieldglass Ccxp Certified Customer Experience Professional

Julia Newbill, Itil Education Details

Frequently Asked Questions about Julia Newbill, Itil

What company does Julia Newbill, Itil work for?

Julia Newbill, Itil works for Cisco

What is Julia Newbill, Itil's role at the current company?

Julia Newbill, Itil's current role is Business Operations Manager - CX Americas Workforce Planning and Strategy.

What is Julia Newbill, Itil's email address?

Julia Newbill, Itil's email address is jk****@****ail.com

What is Julia Newbill, Itil's direct phone number?

Julia Newbill, Itil's direct phone number is +191942*****

What schools did Julia Newbill, Itil attend?

Julia Newbill, Itil attended University Of North Carolina At Wilmington, New Hanover High School.

What skills is Julia Newbill, Itil known for?

Julia Newbill, Itil has skills like Cisco Technologies, Management, Customer Service, Training, Project Management, Program Management, Networking, Webex, Microsoft Office, Security, Project Planning, Recruiting.

Who are Julia Newbill, Itil's colleagues?

Julia Newbill, Itil's colleagues are Andre Cassino, Patrick Moreau, Thierry Waterlot, Jack Ahmed, David Preston Ceng, Lama Sawma, Dominik Łoniewski.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.