Julia Paret Email & Phone Number

St. Petersburg, Florida, Us

New York, New York, Us

Manage procurement, production/supply planning, and communication with internal teams and vendors for the mattress categoryCoordinate with internal teams to plan procurement allocation for existing and new product introductionsBuild and maintain supply planning files across designated categories and report analytics to internal teamsAssist vendors with component planning and procurement

New York, New York, Us

Production planning for North America Mattress product category. This equates to 90% of the business with complete ownership of 5 products within the category.Manage and maintain relationships with vendors, manufacturers, and 3PLs in addition to managing logistics coordination, new product launches, and sustaining evergreen products.Collaborate with internal operations teams to ensure we are holding safety stock in alignment with our forecasts in addition to resolving discrepancies between warehouses and internal inventory/ERP systemsManage purchase orders and inventory in the ERP system (JD Edwards)Cross-functional collaboration to support all teams within Casper for marketing initiatives, new wholesale partners, CX teams, and new tech improvements.

New York, New York, Us

Create training programs, workflows and communications with a customer experience focusWork with the Operations team on tracking product quality issuesProvide feedback & reports to the manufacturer directly Provide in-person training for all new products and highlight possible pain points for customers prior to launchFlag trending issues to Operations and Manufacturers to avoid higher impact issues & costs

New York, New York, Us

Manage customer relationships efficiently and effectively Capture customer insights and work across marketing, tech, design, and product teams to improve the overall customer experience Think creatively about ways in which we can optimize each customer’s experienceUpdate and communicate weekly and monthly metrics

New York, New York, Us

Collaborate with a team of three Care Guides and a Concierge NurseAssist in the coordination of care across a variety of settings (outpatient, ER, home care) while maintaining strict confidentiality and the highest level of professionalismEducate members about chronic health conditions Build long-term, trusting relationships with our members to answer questions and resolve issues in collaboration with teams across the company.

New York, New York, Us

Help our members navigate the complex healthcare ecosystemField member and provider inquiries by phone + emailPractice real-time problem solving and process developmentCollaborate with teammates to investigate and resolve complex casesProvide feedback into improving the Company

Us

Help manage and motivate a team in order to ensure high levels of efficiency and to increase overall sales.Managing aspects of inventory control and loss preventionEstablishing and maintaining high standards of quality customer service Sustaining awareness of market trends in the retail industry; understanding forthcoming customer initiatives; examining the business and marketing strategies of local competitionSupervising the sales floor during store hours; interacting with employees and customers