Julia Pilsl Email & Phone Number

Grand Island, NE, US

Lincoln, Nebraska, United States

• Exhibit excellent problem-solving skills by helping customers via email and phone calls with any problems or questions they may have with a positive attitude.
• Complete purchase orders with high attention to detail to ensure accuracy.
• Work within a team to guarantee successful outcomes for customers with their accounts and subscriptions.

Lincoln, Nebraska, United States

• Communicate with 15+ customers per shift by answering questions with a positive attitude to provide excellent customer service.
• Balance cash and checks at the beginning and end of shifts with high attention to detail and familiarity with banking software to ensure accuracy.
• Organize checks and deposit slips by processing documents in order to keep accurate records and make sure the paperwork is correct before submitting into the bank’s system.
• Answer 80+ phone calls per week from customers and other banks to confirm balances and resolve concerns customers may have about their accounts.